HelpCenter

HelpCenter

by Vertex LV

Build attractive FAQ - Help center page for customer support

Overall rating
4.8 of 5 stars
Based on 1008 reviews

  • 5 of 5 stars
    88% of ratings are 5 stars
  • 4 of 5 stars
    7% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    2% of ratings are 1 stars

All reviews

11 - 20 of 1008 reviews

Oh&Ah

This app is unstable and the support are weak. This app is unstable and the support are weak. This app is unstable and the support are weak.

Developer reply

March 25, 2020

Hello Oh&Ah,

We checked your situation with developers promptly. Help Center app does not in any way affect the way a client's store works. Our app installs and is reachable by a single page in the entire store. The only thing it can affect is that single FAQ page. If this page experiences problems - then it's either our fault or the shop's theme is interfering with our functionality - which we can fix. But if the problems arise anywhere outside of the FAQ page - we technically have no influence over it.
Since Help Center app was uninstalled from your store 2 days ago, maybe there were some other changes in your shop's theme during those days, that had an impact?

kind regards -
Help Center team

Drawsty | 100% Personalized Portaits

Excellent customer service. Simple app that works perfectly. I use it in all my online stores for the FAQ page.

Sunne Tropical Apparel

easy to install, publish and add to shopify store, and offer FREE VERSION allowing my business to grow.

SunneTropical

Best free app allow you to grow your business before MOVE TO PAID version, EASY INSTALLED, easy to add, edit and add to site, search FAQ IS THE BEST

exarum_

very easy to use, everything is preconfigured, it was very helpful, keep it up, more applications like this please

BoomTeck

yes, this is what you want, a very good app help you Start your business, i like it.so 5 star!!!!!!!!

3D-Druckstifte

toller app nur zum empfehlen.danke erleichtert einfach die vielen unnötigen e-mail beantwortungen von kunden

Mermaid Beach co.

This app is super to easy to use, beautiful and pretty much worked without any adjustments at all for me. I actually picked a slightly higher rated one first which was horrible to use, this was quick and easy, and there was excellent customer support for something I couldn't figure out myself. Thank you!

Shhhing

I used it to make an FAQ. It worked as expected and I liked that it gave me some examples to learn and base myself off of.

Ethicool Books

Great service and support, and really usable product. It required a lot of tweaks to work well with our theme at www.ethicoolbooks.com but the support team addressed everything really quickly. Nice work - great value product, too.