Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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Easy app to use and provides the perfect Help Center/FAQ for our customers. I'm not the most tech savvy person (I cannot code) and I have had no problems managing and manipulating the help center to serve our needs.
Easy use, great app. We like it.
This app is awesome. Nothing more nothing less, no need for a long review here it works. We can highly recommend this app!!!
Thanks
KNUS.co
Really awesome and easy to use app! Best part is it if free for customers!
This is a great tool to add an FAQ to your Shopify Store! I wish more apps were as simple and seamless as this. I look forward to trying this developer's other apps.
Excellent app. I've been meaning to install something like this for a while, but didn't realise there were any free ones around.
A feature I would like to see would be extra formatting options (extra fonts/sizes/colours/layout designs, etc) But considering it's free, I have no complaints!
We used to have one page with a lot of text explaining our product. This app makes it really simple to split the various customers questions up and read/find with a lot more ease.
Great FAQ app, simple and clean.
Also has a built in search function.
Have a look how it looks in action: http://therogueandthewolf.com/tools/faq
Great app, makes it easy to setup a faq/help section with minimal effort.
This app is easy to set up and customize. Works great for helping your customers find answers to questions and cuts down on your time on the phone or responding to emails.