The app is great. Beautiful FAQ structure to layout your questions. Seamless integration. I had a small issue with the navigation in my theme but after I contacted support, it was fixed in a day. A+ for support. Love the app.
Customer service is very friendly and responded in a very timely manner. Good looking app too, and great price! Thank you.
Her Beautiful Brand
I used this app for my FAQ page and eventually upgraded to the help desk package - very professional and easy to use and setup whether you go with the free or paid version
I love this app! It's very user friendly and would definitely recommend it! Also, it's great to be able to unpublish something you no longer wish to display so quickly!
The FAQ page is easier to setup and user friendly, I want to give 5 stars for this feature. However, if you wish for Live Chat feature you need to take premium package, and Live Chat helpdesk app is not stable on my page. Sometimes i can't even login for one day. I hope the live chat feature can give notification directly to our mobile device as we are not always in front of our desktop and have to open the app everytime. So I'm deleting the live chat feature but still maintaining the FAQ page now.
First of all, thank you very much for your feedback as it helps us improve our application and services!
We would like to further investigate the issues you have encountered while using our application especially as we have never experienced the problems with login to the app. We have sent you an e-mail requesting a bit more information, so our developer team can take a deeper look. Also, we would like to notify you that our mobile app is in the development and soon should be out for users.
Looking forward to hearing from you!
HelpCenter support team.
La Lingerie GM
Good evening, I thank HelpCenter support, because they fixed my problem with the search bar which was no longer displayed. Very quick consideration of my request and also very quick development intervention, great top. Thank you so much.
i like so much this app its so easy tu use and this funcionaly its incredible. Im very happy for find it
THE GOLDEN GOOD
10/10 would recommend this app to anyone that is looking for a fast & easy to use FAQ app for their shopify webstore.
Me gusta mucho el poder hacer este tipo de cuestionarios para mis clientes, es muy fácil e intuitivo
ho istallato l'app ed è perfetta se si potesse sganciare la sezione inviaci una domanda per poterla installare per esempio nel footer? Saluti