Reviews (1,331)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for ...

March 9, 2018

Thank God that I finally found this great app. I get so many inquiries from customers through my online store furniturestop.co.uk on a daily basis and my team used to respond the same kinds of questions individually which took a lot of time. This app has saved so much of precious time by building attractive branded FAQs page for us.

Furniture Delivery Uk
United Kingdom
Almost 6 years using the app
July 28, 2019

Love this. Created easy to read FAQ pages. Does exactly what it should, so 5 stars frome me! Recommended app.

KMLeon
Belgium
Almost 6 years using the app
February 7, 2017

Really easy to use and looks good on mobile and desktop

Iwantastrap
Singapore
Almost 6 years using the app
April 13, 2017

Really easy to use. It looks clean and professional. I love the fact that it matched my store's theme perfectly personalizing the app with my brand colours. Thanks for making this & for releasing it for free!

Beautiliciousdelights
Italy
Almost 6 years using the app
October 14, 2016

Very easy to set up and update. It looks very professional too!

Fringesports
United States
Almost 6 years using the app
September 24, 2016

This app is easy to use and makes it easy for customers to find answers to their questions

Dr Goat Beard Facial Care
United States
Almost 6 years using the app
May 24, 2016

Hands down - the best Free helpdesk app out there. Hard to believe its FREE. Works perfectly for the Everyman Team.

Everyman Co
United States
Almost 6 years using the app
March 26, 2019

simple, easy to use. team responded quickly to fix an issue I had- works great now. nice app that does what it advertises.

Kicky Swicks
United States
Almost 6 years using the app
October 21, 2016

Excellent app. I would like to be able to move 'articles' from one section to another (couldn't seem to do this, which was annoying) but other than that it's great.

Safe Night Net
Australia
Over 5 years using the app
November 30, 2018

This faq app is terrific! I've been using this app for over a year now and it builds a great looking help center for my customers to check out.

https://www.discountdressshop.com/apps/help-center

DiscountDressShop
United States
Over 5 years using the app