HelpCenter | FAQ Chat Helpdesk , 1,315 reviews

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
    1.1K
  • 7% of ratings are 4 stars
    96
  • 2% of ratings are 3 stars
    22
  • 1% of ratings are 2 stars
    18
  • 3% of ratings are 1 stars
    40
January 10, 2022

Awesome customer support. They team help me to fix my page quickly. Will recommend to others. 5 stars.

Lotsa Style
Singapore
Time spent using app: About 12 hours
January 6, 2022

Easy to use and customisable FAQ with great support when we had a conflict with another app. Highly recommended!

iSeeVC
Australia
Time spent using app: 6 months
January 4, 2022

Amazing app with lots of great features, easy to use. And helpful customer service is a plus. Highly recommend.

Alluxe Car Mats
Australia
Time spent using app: About 1 year
January 4, 2022

I have used this app for the FAQs for nearly 18 months which was great for our website, easy to install, configure and maintain. I then started to use Tabs on our product pages, this also was very easy to set up and use and is great for saving time when editing the same content on multiple products in addition to keeping maximum information in a smaller more manageable style. Very happy with the support I received when I encountered a few difficulties.

TAPP Water (Malta) Ltd
Malta
Time spent using app: Almost 3 years
January 3, 2022

It's easy to use and intuitive. Free feature is all that we need at this moment and we're glad we have an option to upgrade when needed.

Hemmens Hammock
Croatia
Time spent using app: 21 days
December 29, 2021

I had an installation issue and contacted the HelpCenter support team. From the moment the Trouble Ticket was submitted - to having the problem fixed (backend Shopify login was required)... was just 20 min TOPS! And all of this magic happened at 2:00am PST. I'm pleasantly surprised at the level of support! A+

BrickWood Ovens
United States
Time spent using app: 14 days
December 25, 2021

Nice!ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ

Küchenhelferi
Germany
Time spent using app: 5 months
December 17, 2021

Very good app with good templates, easy to use and very affordable. The support also helped me customize it so it was easy, thank!

Cool Mini-Splits
United States
Time spent using app: About 1 year
December 4, 2021

Helped with my wesite FAQ. thanks. Helps keep my customer experience standards high. I liked the editable sections

Maravi Coffee Canada
Canada
Time spent using app: About 3 hours
December 3, 2021

excellent app - provides template and samples to fill out and modify. Seamless customer experience - would recommend.

Luminescent Lounge
Ireland
Time spent using app: 8 months