HelpCenter | FAQ Chat Helpdesk

FAQ page, ticketing, Livechat, Chatbot for support, Tabs

Shopify app insights
  • Popular with businesses in the United States

From $3.99/month. 7-day free trial.

App highlights

  • Up-to-date tech: works with the latest themes

Reviews

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars

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61 - 70 of 1282 reviews

TheSingingBees

Location Italy
Time spent using app About 1 month

“ If you are aware that product page is the most important page of your shop, well consider to adopt this App, it will let you customize your product page giving differentiated info to your customers and provide a ticketing system for all those who will prompt you for specific questions. Customer service is fantastic and they announced chatbot is currently in development. At the moment is the best app relating to quality/price ratio and number of features. Well done."

HumidPlus™

Location France
Time spent using app About 1 year

J'ai contacté le service client pour un soucis d'affichage. Ils étaient très réactifs et à l'écoute. Bien que la communication par mail était assez longue (ne recevant pas de notification à chaque mail reçu), le problème a quand même été rapidement traité et réglé dans la journée même. Merci encore !

Chanty Lace Shop

Location Germany
Time spent using app 20 days

Exceptional support. I send the ticket in regarding an error I got and received a reply within minutes. The problem was solved within the same day. Can only recommend

Mealami

Location Australia
Time spent using app Almost 4 years

Very useful app and easy to use. Has all the important customisation you need. Support is also very quick and helpful.

Vine to Bar

Location United States
Time spent using app 5 months

We use both the Help Center and FAQ features of the app. It's a great value. Support's been same day. Highly recommend. Great value.

celebraintion

Location Italy
Time spent using app 1 day

It is best FAQ app ever used and support is really efficient and fast.
Even editing is useful and clear.

Developer reply

August 6, 2021

Thank you for the kind feedback! Let us know if you have anything in mind on how we could improve as we truly value the opinion of our beloved community.

Best wishes,
Support team

Silkypel

Location Jordan
Time spent using app 5 months

Perfect app for FAQ pages... it is very easy to use and configure. The customer support team is very helpful. I highly advise using this app.

MasterMix Desserts

Location Canada
Time spent using app 2 months

I love the HelpCenter. It is really easy to use for those who do not have any coding skills. Thank you.

Mon CPAP - Machines CPAP, Masques et Accessoires

Location Canada
Time spent using app 3 days

We had discovered a bug for drop-down for the FAQ section, customer service was super quick to answer my emails and concerns. The developers applied a fix within 1 hour. Highly recommended, great product. Thanks, A+

Happirags

Location Denmark
Time spent using app 10 days

Amazing app, a great addition to any store and GREAT support, fast and easy, highly recommended.....