Reviews (1,331)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.

February 23, 2019

The app is amazing and super easy to use. Support team is exceptional and they will do everything they can just to meet your needs! Special thanks to the support team. Highly recommended.

Solutionz
Kuwait
Over 4 years using the app
April 9, 2019

Easy to set up and did what we expected. The App allows the moving of article and section when needed. Very easy to use.
Highly recommended.

NYSW
Hong Kong SAR
Over 4 years using the app
Edited December 29, 2020

Installed the premium version after using the free version for a while. Very easy to organise a lot of information into small tabs. Have added all our faqs and user manuals under the sections very easily. Helpful dev team. Had a small bug and sorted it in no time! Really appreciate it, thank you!

ABIS Electronics
United Kingdom
Over 4 years using the app
July 27, 2020

Makes a nice FAQ. I had a small glitch though and the tech support was all over it and had it resolved in good time. Very satisfied.

mattir
France
Over 4 years using the app
September 16, 2016

A clean simple to use app. It makes doing a FAQs page a lot simpler. Thanks!

Hola Hola Shop
United States
Over 4 years using the app
May 3, 2019

Amazing app! Helped us created a professional FAQ page that is neat and organized. Highly recommended!

Deluxe Canopy
Canada
Over 4 years using the app
December 5, 2018

Great app, amazing fast customer service (thank you Marius), does what it's supposed to do.... and it's FREE!

you can check it out on our site www.ibeadcanada.com (header menu > Help Centre)

i-Bead
Canada
Over 4 years using the app
October 8, 2016

Love this app. Full search and great and simple design = less calls more time to do business. Thank you.

French Press Coffee
United States
Over 4 years using the app
May 8, 2019

Awesome app! I think its a huge improvement over what we previously had. 100100100100100100100100100

AURELLE
United States
Over 4 years using the app
September 14, 2016

Really awesome App, allowing you to put a professional FAQ Section on your Website!

Totalblack
United Kingdom
Over 4 years using the app