Overall rating
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and management of FAQ pages, live chat support, and customer inquiries. They praise its clean interface, seamless integration with store themes, and efficient customer service. Many report reduced customer emails and improved customer experience. The app is known for its reliable performance, fast loading times, and minimal website impact. The free plan is favored by smaller businesses, while the paid plan offers valuable extra features. Merchants also value the FAQ search function and proactive support team.

April 4, 2017

Alll great and easily installed - many thanks.

Nerja Tapas Tours
United Kingdom
Almost 5 years using the app
October 15, 2016

I just started to use this FAQs app, it's very easy to set up and looks professional on my store. Yes I would recommend it.

Umpie Yorkshire
United Kingdom
Almost 5 years using the app
February 17, 2019

Using it for getfoodi.com.au for our cake and flower customers. Super easy to use, wish it had more customisation options such as font sizes.

Almost 5 years using the app
August 8, 2018

Super easy to use, easy to install (just attach the page to a menu). Support is helpful and quick to reply.

Some Ink Nice
United Kingdom
Almost 5 years using the app
April 27, 2021

Amazing app! It's so great my customers can search my FAQs now. I don't know why someone said it's unattractive. It looks fine, and is really basically about delivering information- therefore, I'm really happy with the app. Check out how it looks on my website: http://www.xenotees.com/apps/help-center :D

United States
Over 4 years using the app
April 10, 2017

good stuff. Like it a lot and easy to use

Protein Se
Over 4 years using the app
August 15, 2017

Great app... just what I was looking for. Very easy to install and work with.

Trove Candles
Over 4 years using the app
January 25, 2022

I truly adore the ease in using this app and it creates a beautiful FAQ page. I've been using this app since it hit the market and I'm so happy to have found it. Thank you guys for the amazing work you do.

Smart Sassery by RBF Grafix
United States
Over 4 years using the app
July 14, 2017

Awesome App its to easy . i will use this app in my upcomming store

United States
Over 4 years using the app
May 28, 2019

Super fácil de usar, ha sido un gran aporte a reducir los riesgos asociados a las dudas sobre innovación. Gracias

Over 4 years using the app