All reviews
Prestige Beauty Shop
very horrible customer service. I emailed at least 8 times without a response! Not happy!!! Not impressed!!! You guys need to do better. Im paying for something that doesn't even work well with my store.
Developer reply
Dear Prestige Beauty Shop,
thank you for your feedback. Our support emails were sent to you on Feb. 5th, 10th, 11th, 16th and 23rd. Sorry for miscommunication, maybe some of them went to a spam folder and didn't reach you?, please check. Sorry for that. Our developers checked FAQ page on your store - it looks beautiful and functions smoothly. If there will be a need to do more adjustments or fixes related to store's theme and FAQ , please write to us - support@eoscity.com. Some Shopify themes need more adjustments than the others, but everything can be handled and solved. Sorry once again for experienced miscommunication.
We wish you a great day!
HC team
CuddlePetly
bhlllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll
tractions1
es un poco complica no estan bien explicados los graficos ,tendrian que ser mas facil para los que recien comenzamos este negocio
Developer reply
Dear tractions1,
thank you for your feedback. We just want to let you know, that if you have any questions or need any customisations of the app, related to your Shopify's theme specifics - we have excellent support team, that you can reach 7days/week and they will be more than glad to help and provide all needed info. So please contact us - support@eoscity.com.
Also, we kindly like to pay your attention that there is a video tutorial about the app on the top right of the listing page, please have a look: https://apps.shopify.com/helpcenter.
In Help Center app's Preferences, at the bottom of the admin page, there is FAQ - explaining most often questions that customers ask about the app - with screenshots and video links.
So, if you need any help about the setup of the app, please contact us - support@eoscity.com.
We wish you a great day!
HC team
allhairlong
Awesome, free version has all I need. Structure is great, I could build my FAQ so quick (and I'm a newbie).
GURiJi
Amazing, very user friendly! Works great with Shopify and the results look amazing. Would highly recommend!
iheartmycase.com
It is well structured but very buggy! I have informed developers, but nothing has been changed and no updates were received.. Kind start to regret I bought that app.
Developer reply
Hi Michael, thank you for the feedback. We didn't receive your reply by email when we informed about completed fixes on Feb 28. If there's any additional changes need to be made, let us know by email and we'll get all sorted.
Inspired Wallpaper
A great app that does exactly what we require. Simple and easy to use that looks great on desktop and mobile device.
JPN watch
「わかりやすい設定の仕方」「無料でも申し分ない使い心地」最初にお金をかけずに無料で、FAQ（よくある質問）を作りたいならこの「Help Center」がおすすめです。実際にアプリをダウンロードして使ってみてください。
Gulf South Salon Services
I love this app, work perfectly in my store
You guys made a good job with this app we need updates...
Online Yard Signs
Very easy to use. It looks good. Straight forward and simple set up. The free plan offers enough for me to be happy with it.