Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

September 16, 2016

A clean simple to use app. It makes doing a FAQs page a lot simpler. Thanks!

Hola Hola Shop
United States
Over 4 years using the app
May 3, 2019

Amazing app! Helped us created a professional FAQ page that is neat and organized. Highly recommended!

Deluxe Canopy
Canada
Over 4 years using the app
December 5, 2018

Great app, amazing fast customer service (thank you Marius), does what it's supposed to do.... and it's FREE!

you can check it out on our site www.ibeadcanada.com (header menu > Help Centre)

i-Bead
Canada
Over 4 years using the app
October 8, 2016

Love this app. Full search and great and simple design = less calls more time to do business. Thank you.

French Press Coffee
United States
Over 4 years using the app
September 14, 2016

Really awesome App, allowing you to put a professional FAQ Section on your Website!

Totalblack
United Kingdom
Over 4 years using the app
February 8, 2018

This plugin is too good to be free. Very easy to register the questions and answers.

Festejar Com Amor
Brazil
Over 4 years using the app
May 30, 2016

Great app! Helps if you have some knowledge of CSS. However, you can get by without it.

Createpros
United States
Over 4 years using the app
June 5, 2016

Awesome app that has made is so easy to create a fantastic section for lots of information on my website without needing to create a heap of pages to make it difficult for customers to navigate. The FAQ is the core information on my site.
Thank you for providing it. Highly recommend.
www.dexteritybrand.com.au

Dexterity Brand
Australia
Over 4 years using the app
October 28, 2018

Great & Free App! This is so customer friendly, your customers will love it. Recommended by TNV Parts www.tnvparts.uk

TNV PARTS
United Kingdom
Over 4 years using the app
November 8, 2019

This app provided exactly what I was looking for in regards to functionality and design. Is simple to use and delivers a lovely layout. A must for those who wish to provide a quality FAQ section.

JumpOrange
United States
Over 4 years using the app