HelpCenter | FAQ Chat Helpdesk , 1,309 reviews

Overall rating
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
June 18, 2021

Great app, excellent support. Met for their initial consultation and was given great ideas on integrating their help desk to manage customer feedback and contact us forms.

Loudoun Mega Events
United States
Time spent using app: 10 months
June 10, 2021

Works perfectly, Support is spot on when needed. in fact I only had to use their support once during the past two years.

Raw Cut
United Arab Emirates
Time spent using app: Over 3 years
June 7, 2021

Great application ! Very simple to use and the support team is very helpful and fast ! Highly recommand it.

Time spent using app: 2 months
June 5, 2021

very helpful app and great, user friendly and easy to use, my store is just new and im going to upgrade it later
Time spent using app: 18 days
May 27, 2021

HelpCenter is good and easy to use. I like FAQ, all the instructions in edit page is user-friendly and clear.

His & Her Shop
Hong Kong SAR
Time spent using app: 9 months
May 24, 2021


Time spent using app: About 2 months
May 24, 2021

I finally found an app that gives my website another notch of elevation. thanks. It's easy to apply. Im still working on implementing the Helpdesk feature. But so far so good.

United States
Time spent using app: Over 1 year
May 19, 2021

I think the app itself is great and the customer service is quick and very friendly. but it is a bit buggy. Older articles cannot be deleted, there were problems with moving articles around and inheriting the font from the theme. So I hope this will be fixed in the long term to provide better usability. The help desk was able to help very fast though.

Baby Tula UK
United Kingdom
Time spent using app: Over 4 years
May 11, 2021

Love the look for the Help Center. Even the support team that's very quick to help with any design issues!

Harazat Box
Time spent using app: About 1 month
May 5, 2021

We've set up Help Center and it looks absolutely stunning, we have encountered few issues but the support team fixed all issues super fast!
Strongly recommend
Time spent using app: 19 days