Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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Great app! So helpful :) I quickly built an interactive searchable FAQ page. Love it!
Works perfectly, Support is spot on when needed. in fact I only had to use their support once during the past two years.
This app was an absolute lifesaver for my business. Very useful if you are subscribed to their paid plan. The FAQs, Product Tabs, and Live Chat feature is worth every penny!
Hi Ecopify!
Thank you very much for the appreciation of our app!
Our team is glad that our app meets your needs, and we'll try our best to become better every day :)
Warm regards,
HelpCenter team
The App saved me a ton of time while moving over to my shopify store. Well organized and very easy to use.
Intuitive and simple to use! Made my life quite easy!
Fast to setup, super easy to use! Exactly what I was looking for, thank you!
I had a problem with my store and they fix it in less than 24h.... fantastic service!!! love them:)
Looks good so far. Thank you.
Im so glad i found this application. Im very thankful as it a big help for my website. I am definitely recommend this app
Thanks for this free app. A big help for my website.