Reviews (1,331)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for new or smaller businesses.

July 10, 2019

Great 'Help Section' plug and go app. Exactly what we need at this point. Also, dashboard is very intuitive and friendly to use

COURYAH
Canada
Over 3 years using the app
July 21, 2019

This app was very helpful and easy to use. Was able to implement it onto my site and get a good looking FAQ up and running within a few minutes.

Maxius Hair
United States
Over 3 years using the app
January 5, 2017

We currently use the FAQ HelpCenter app for our website (Voltlin - Tools for Evolution & Empowerment) where we offer a wide variety of products for a specific niche! Now we can answer them all with a sleek, solid design that was easy to set-up!

Check it out at www.voltlin.com!

Voltlin
United States
Over 3 years using the app
December 24, 2016

I've been using the help center for the first time today, and I have to say, it's perfect! We've loved it so far - ease of use, good design, and you can't beat the price.

Airtime Labs
United States
Over 3 years using the app
Edited March 30, 2020

Love this feature, it help customer to find out answer themselves. Reduce the time and costs of customer service.

PayandPack.com
United States
Over 3 years using the app
May 9, 2019

This app was very easy to set up and style! Created a FAQ page in just a few minutes. Highly recommended!

MeWe Nutrition
United States
Over 3 years using the app
March 23, 2017

Great app! So helpful :) I quickly built an interactive searchable FAQ page. Love it!

The Gentlemens Lounge
United States
Over 3 years using the app
June 10, 2021

Works perfectly, Support is spot on when needed. in fact I only had to use their support once during the past two years.

Raw Cut
United Arab Emirates
Over 3 years using the app
September 29, 2021

We just started using FAQ page. They don't have many documents to read beforehand but the instruction video gives clear guidance and once you install the app, there is a section to answer general questions user might want to know. The interface is easy to understand and manage. If you know how to write a blog, it should be a piece of cake to manage this app. We needed an adjustment to the app's search function and the support team was fast and sincere in responding via email. Thank you Donatas and Ernestas for quick adjustments and for answering all my questions!

JAPEX STORE
Japan
Over 3 years using the app
September 5, 2018

The App saved me a ton of time while moving over to my shopify store. Well organized and very easy to use.

Epic Water Systems
United States
Over 3 years using the app