HelpCenter | FAQ Chat Helpdesk

FAQ page, ticketing, Livechat, Chatbot for support, Tabs

Shopify app insights
  • Popular with businesses in the United States

From $3.99/month. 7-day free trial.

App highlights

  • Up-to-date tech: works with the latest themes

Reviews

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars

Filter and sort reviews

141 - 150 of 1282 reviews

BODYCOOLING by INUTEQ SCHWEIZ GmbH

Location Switzerland
Time spent using app 4 months

Cool app. Easy to use. Would be helpful if products, images or pages could selected/linked interactive not with based on URL.

Tienda Online Dios es Bueno

Location Mexico
Time spent using app 20 days

Excelente, totalmente recomendada.
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GlowMe

Location Hong Kong SAR
Time spent using app 6 months

Great app! It helps my page look professional and makes it easy for my potential customers to view through the FAQ section.

YouSouRoom

Location Greece
Time spent using app About 1 year

Very helpful great app! Thank you!!!!!.....................................................................

Cru Candle Co

Location United States
Time spent using app 11 days

Easy to use, on the free plan currently and it creates a simple but effective FAQ page. Thanksssssss

Milo Gaming

Location Netherlands
Time spent using app 8 days

The page linked from the app HelpCenter won't seem to load. So I'm forever stuck in loading screen. This app for me is completely useless and waste of time setting up.

Developer reply

December 2, 2020

Sorry for the trouble. This seems like some theme - app interference issue. Don't worry, we are usually able to fix this kind of issues fairly quickly. Our support team has reached you to take a deeper look and resolve the problem asap!

Kamedi GmbH

Location Germany
Time spent using app About 2 years

Using HelpCenter is the right decision for a super FAQ page. I like the look and feel as well as the customer support. I would recommend it!

Big Sky International

Location United States
Time spent using app Over 2 years

1) I tried to look at developer website, but URL is not correct... I wrote support telling them this and they told me how to install app??? This is not the question I asked 2) I asked them for customer websites where their app was installed.. they could not give me even one example to look at.. strange Not a good start for this app...
>> after submitting this review, they got back to me. URL now works and they sent me link to demo page with FAQs so I have updated review from 1 start to 4 stars since FAQs is FREE... still unsure of paid Premium and Professional upgrades.

Developer reply

November 25, 2020

Sorry for this misunderstanding. As requested, we have prepared and sent you a link to a demo page to take a deeper look at the requested features. Also, we are ready to answer any questions during an online meeting or an email.

Azhalo

Location China
Time spent using app 9 months

IT IS A VERY GOOD APP TO SUPPORT BUSINESS STARTING. PLEASE KEEP GOING, AND WE HOPE TO GET MORE RIGHTS FOR FREE, THANK YOU VERY MUCH!

Happy Spine Co

Location Australia
Time spent using app About 2 months

The free version has everything you need to get going! Can add a handful of necessary Frequently Asked Questions as needed.