Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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Super fácil de usar, ha sido un gran aporte a reducir los riesgos asociados a las dudas sobre innovación. Gracias
Easy to use FAQ builder. Wish we could edit the theme template a bit more with coding.
I managed to organize the FAQ in an hierarchical manner. It's a convenient, user-friendly and easy to understand apps that makes the FAQ built fast and easy. The Video is clear and good to be referred to.
We've set up Help Center and it looks absolutely stunning, we have encountered few issues but the support team fixed all issues super fast!
Strongly recommend
I highly recommend this app if you are looking for an easy to navigate FAQ page that requires you to group your questions in sections. This turned our cumbersome and poorly designed FAQ into an easy-to-navigate dream come true! I just copied and pasted my existing content into the provided format and it was done in under 2 hours. Plus, the support was quick and very helpful (I had a question on changing the font size). 5 stars all the way!
I used this app to help me do FAQ for my store. I really like how it does simple. Thank you for this app.
Easy to install and configure. And this is a must have apps for shop owner !!
Awesome app! I think its a huge improvement over what we previously had. 100100100100100100100100100
I love this app. So easy to use so many to do with. Exactly what I need. Thank you, guys, for giving it for free.
great app, very user friendly and easy to use. all thumbs up!