Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for easily setting up FAQ pages and enhancing customer interaction with a live chat feature. They appreciate the responsive customer service and efficient performance. The FAQ feature is valued for reducing customer queries and improving customer experience. The paid plan's additional features, like Product Tabs, are seen as a worthy investment. The app is praised for its easy integration, reliability, and continuous updates that improve the interface and add new features. The support team is commended for their speed and accuracy.

January 28, 2017

Very Simple and easy to use plugin. Looks professional as well!

Bestsellrz
India
About 3 years using the app
June 18, 2020

While the app is very intuitive and easy to use by the customers, the team was also there to make small changes to have the app fit to my theme. Really appreciated.

PRECIOVS
Belgium
About 3 years using the app
July 12, 2020

Love it - made my FAQ's simple and easy to set up. I had a page that I was using before but this looks much nice. Linda Singh, Sitara Collections

Sitara Collections
United States
About 3 years using the app
March 28, 2017

Best APP! Easy to use, FREE and looks absolutely professional. Highly recommend.

Lakota Inspirations
South Africa
About 3 years using the app
February 23, 2017

This is a must-have. You'll save time by not having to answer a lot of standard questions and when you refer to the help articles makes you look like you've already thought about your customer's question before they asked.

Very slick integration as well.

Funky Moose Records
Canada
About 3 years using the app
June 6, 2020

The app is very easy to use and navigate. It has been a very good addition to my site. Thank you very much!

Victorious Woman Apparel
United States
About 3 years using the app
January 19, 2020

We use the HelpCenter by Vertex LV Shopify App on our website PictarWorld.com. We would like to recommend the App - The flexibility of the app let us organize the Help Center and FAQ better, thanks to the 3 layers structure that is possible with the App. Furthermore, the app support is just great. We had a problem with the loading of the answers and Justas from the Support provided quick and efficient support to our problem.

PictarWorld
United States
About 3 years using the app
December 4, 2016

Loving it so far! Seems easy, looks clean and is sooo helpful! I am really glad I found this app. Definitely would recommend. Currently adding it to the impavidgirl.com

Yhsthar
United States
About 3 years using the app
May 25, 2017

So Far So Good - Thanks Oberlo!

Caribbean Cococnut Connection
United States
About 3 years using the app
November 15, 2019

We are using the app now as our FAQ. At the beginning we had some issue but thanks so their great customer support service, we solved it. It is nice product to use as FAQ.

I also expect them to improve the product for SEO as well.

The MeatStick
United States
About 3 years using the app