Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, customizable templates and seamless integration with existing themes. It's known for its reliability and features like FAQ, Product Tabs, and Live Chat, which effectively reduce customer queries and emails. The responsive customer support team is quick to resolve issues. The professional look of the app enhances the user experience, making it highly recommended for small businesses due to its simplicity and effectiveness.

Edited April 4, 2020

Works really good for me. Simple to understand and simple to implement in the store.I can recommend it to everyone.

thatsdaddys.de
Germany
Over 2 years using the app
Edited April 15, 2021

My misunderstanding. The app works fine and verified the root of the problem was indeed external after extense research. My apologies.

myblinki
Spain
Over 2 years using the app
Shark Byte, Inc replied April 15, 2021

Kindly note that, as explained via emails, developers have removed the added code and compared theme code versions to find that the snippet added had no effect on the problem mentioned.

As mentioned in emails, looks like another app updated/installed or theme updated could have caused the issue.

Hope this makes sense and we wish we could assist more in your case.

Wishes,
HelpCenter team

Edited February 4, 2018

The customer service is excellant. I had a quick answer right away. Very fast.

Dayavan Park
Canada
Over 2 years using the app
May 13, 2017

Very Good App. I love it. This is very easy to install in the website.
Awesome app.

Live Solar
United States
Over 2 years using the app
May 31, 2018

Very nice app. Easy to use, and integrate.

Need some basic CSS skills if you want to fully customise it.

About SEO, where can I find a way to add meta description to this page ?

Bazire Numismatique
France
Over 2 years using the app
July 1, 2020

I love this app. Easy to use and looks great! The category system makes it easy for users to navigate.

LittleXplorer
Canada
Over 2 years using the app
September 3, 2020

This is the best way to communicate to a customer - ordered and structured. Thanks for designing it. It is worth the premium plan.

SMS Business Server
United States
Over 2 years using the app
Edited March 3, 2020

Perfect app

Perfect app

Perfect app

Perfect app

Perfect app

Perfect app

Perfect app

Perfect app

Perfect app

LOUISFATY
Kuwait
Over 2 years using the app
December 22, 2016

Great app and does an amazing job I recommend to everyone.

Jamgochi
Canada
Over 2 years using the app
April 11, 2019

Increíble funcionamiento, para ser gratis funciona muy bien y como se configura es súper intuitivo. Ojalá más así.

SmartPhone Portal
Spain
Over 2 years using the app