Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

May 31, 2018

Very nice app. Easy to use, and integrate.

Need some basic CSS skills if you want to fully customise it.

About SEO, where can I find a way to add meta description to this page ?

Bazire Numismatique
France
Over 2 years using the app
July 1, 2020

I love this app. Easy to use and looks great! The category system makes it easy for users to navigate.

LittleXplorer
Canada
Over 2 years using the app
September 3, 2020

This is the best way to communicate to a customer - ordered and structured. Thanks for designing it. It is worth the premium plan.

SMS Business Server
United States
Over 2 years using the app
Edited March 3, 2020

Perfect app

Perfect app

Perfect app

Perfect app

Perfect app

Perfect app

Perfect app

Perfect app

Perfect app

LOUISFATY
Kuwait
Over 2 years using the app
December 22, 2016

Great app and does an amazing job I recommend to everyone.

Jamgochi
Canada
Over 2 years using the app
April 11, 2019

Increíble funcionamiento, para ser gratis funciona muy bien y como se configura es súper intuitivo. Ojalá más así.

SmartPhone Portal
Spain
Over 2 years using the app
Edited December 19, 2018

Fantastic app and excellent support! I am surprised that this app is free considering how good it is. Thank you

MIAMI WHITE TEETH
Australia
Over 2 years using the app
September 16, 2021

Amazing support. I had several small tweaks that required coding and the support team had them all fixed within a few hours. The application runs smoothly and looks great on the store. Highly recommend.

Sydney Sock Project
Australia
Over 2 years using the app
March 25, 2017

Very helpful for web visitors who have more questions about my products!

Jarful Of Goodness Bath Body
Philippines
Over 2 years using the app
April 20, 2017

Very happy with this functional app that helps us to provide better support x Many thanks!

Little Earth Nest
Australia
Over 2 years using the app