Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

October 16, 2020

nice app, really ;) cool and simple to control. Its very useful beacuse u got all u need!!!!!
-Rudi from Germany. XD

HOLDHOUSE
Germany
Almost 3 years using the app
January 25, 2022

We use the FAQ part of this app and it's very easy to use. Outstanding customer service. Highly recommended.

Atomic Cherry
Australia
Almost 3 years using the app
February 10, 2017

very helpful to create awesome searchable categorized help topics

Curehub
India
Almost 3 years using the app
December 13, 2017

Beautiful app. Works flawlessly by creating a dedicated FAQs page that you can name whatever you like.
Out-the-box functionality means you're up and running in literally 60 seconds ... (i type slow) haha.

Thanks for that.

Frank @ MFJLabs

Mfrankjohnson
United States
Almost 3 years using the app
June 30, 2022

La aplicación es genial, funciona bien y es personalisable, incluso el plan gratuito, facil de usar y visualmente bella

Drenaje Graffiti Store
Mexico
Almost 3 years using the app
September 7, 2016

Brilliant! Check out www.surehatch.co.za for more info on how we use it!

Surehatch
South Africa
Almost 3 years using the app
October 28, 2020

J'ai utilisé cette application pour m'aider avec le FAQ, Facile à paramétrer et à mettre en place. Le recommande.

choices 24/7
France
Almost 3 years using the app
August 10, 2017

I'm surprised that this is free. It's really good.

Hydroviv
United States
Over 2 years using the app
November 23, 2016

Finally got around to actually writing up our FAQ page with HelpCenter. It was easy to use and (apart from all the typing) let's you set up a functional FAQ page quickly.

Thanks from The Gift and Gadget Guys (www.giftandgadgetguys.co.nz)

The Gift And Gadget Guys
New Zealand
Over 2 years using the app
Edited October 22, 2019

orchidclub.us , I Love free version, LOVE pay version more! Easy to use, smart search, allow more category with icon so more organized with contact form, worth it.

OrchidClub.US Fresh Cut Flowers
United States
Over 2 years using the app