HelpCenter | FAQ Chat Helpdesk , 1,315 reviews

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
    1.1K
  • 7% of ratings are 4 stars
    96
  • 2% of ratings are 3 stars
    22
  • 1% of ratings are 2 stars
    18
  • 3% of ratings are 1 stars
    40
Edited April 4, 2021

I used this app to help me do FAQ for my store. I really like how it does simple. Thank you for this app.

Dealushop
United States
Time spent using app: About 20 hours
April 3, 2021

Easy to use, clean design, and delivers exactly what promises! The fonts, colors and order of questions can be changed and placed as desired, which was huge for my business.

TheBeautyComplex.Co
United States
Time spent using app: 11 days
March 28, 2021

I love this app. I suggest to any new user out there. If you need to upload this app. You need to upgrade them for the best of your shop. Keep up the good work guys.

MAHINA TEC
United States
Time spent using app: 4 months
March 25, 2021

Extremely fast, friendly and competent support team. Ive tested a few FAQ apps, Help Center is the best FAQ app on Shopify.

Firewall-Shop.at
Austria
Time spent using app: 10 days
March 25, 2021

Very good application, with a super fast customer support and very good service, highly recommended !!!

PushlyStore
Uruguay
Time spent using app: 4 months
March 24, 2021

I used this brilliant app to add easy-to-access FAQs and has worked like a charm. Great job guys and I recommend this app to anyone who is on a budget and is just starting out

Car Coat Ultima
India
Time spent using app: 8 months
March 23, 2021

Awesome app! Simple to use and navigate through. Thank you for the awesome support as well :) I definitely recommend

Big Game Fishing
Canada
Time spent using app: 9 months
March 18, 2021

We went for the premium option, but honestly the app is overall not worth it. These sort of apps suppose ease up your customer communication but for us it didnt!
Clanky set up, really bad overview in inbox and per each customer. Slow and laggy.
Needs some serious improvement, customer support only through email and really slow. I would rather pay more and have a proper helpdesk function then this.
Sorry gave it try but there are better options out there that actually help and make your life easier.

Wisold
United Kingdom
Time spent using app: 6 days
Shark Byte, Inc replied March 18, 2021

Thank you for your feedback. Our team is sorry you felt this way.

Development is constantly improving the product to meet the best expectations.

If you are willing to give HD another try - our team can guide you through each step to set up and maintain the application in the fastest and easiest way.

Best wishes

March 18, 2021

This interface is user-friendly. You pay about 4 dollars a month, and you can create good faq pages with several languages.

Aoiro.shop
Japan
Time spent using app: 11 months
March 17, 2021

Good Service, Good service, Good service, Good service, Good Service, Good service, Good service, Good service

Tails Pet Centre
Australia
Time spent using app: Over 1 year