Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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Easy install and customization. Great support to help with additional add-ons or adjustments. Very quick response, very good service, very good product, very good price! Brian - www.rawhabit.co
This App creates a very beautiful and structured FAQ section for your website for free! Very nice
I use this app to cut down on the frequency of customer questions. This is a must-have for any store seeking good customer relations. This app does what it says! I also like their customer service. I had a slight problem with the color of my text. They responded quickly with a video that solved my problem. Thanks, guys. I like the cost too especially for someone just starting out in ecommerce. I high recommend Help Center FAQ!!!
Contacted support via email and a solution was put in place within 10 mins. Great service. Recommended.
Hello LEDSpace team,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us!
We’re here for you anytime.
Regards,
HelpCenter Team
Best FAQ app and it's FREE! Quick and easy to set up. I needed to get some customizations done... contacted their support late on a Saturday and heard back from Marius first thing Sunday morning. Very responsive support—how customer support should be. Not surprisingly, I plan to use their Trackr app as well. Highly recommended!
A great app that does exactly what we require. Simple and easy to use that looks great on desktop and mobile device.
Very easy to use, and very fast to add, great app!!
The tech support fixed a new issue with languages super quickly, really on the spot. Also the Customer service responded very fast.
So far so good with setup and integration of the FAQ section. Took all of about 10 minutes.
The developer is so kind!!
We have some problem on HelpCenter, but the developer have fixed these for a week.