Reviews (1,331)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable FAQs, live chat, and contact forms, which streamline customer support and enhance operational efficiency. It supports multiple languages and offers an intuitive interface, ideal for international stores. The app integrates well with Shopify, performs smoothly on mobile devices, and its support team is praised for their responsiveness and assistance with customization and technical issues. A free plan is available, making it accessible for ...

May 1, 2019

Love this app! It is one of the must have apps if you need the trust of new customers to your site. It's super easy to install and use AND it's free! Great app! 5 Stars!

SuperLdN
United Kingdom
Almost 4 years using the app
January 23, 2017

This app is easy to install, easy to create you FAQ's and easy to update the FAQ's.

Immaculate Organic Soaps
United States
Almost 4 years using the app
July 6, 2019

Great clean, organized way to do a help page. I like how the individual questions collapse so the customer doesn't have to read all the answers to find what they are looking for.

EZYogurtMaker™
United States
Almost 4 years using the app
April 1, 2017

Excellent ... Really easy to install and use

Avra Art Gallery
United States
Almost 4 years using the app
January 19, 2020

I just started using the app today. It was super easy to setup my FAQ page and add to my store. So far it is working great!

Tcharmy
Canada
Almost 4 years using the app
November 26, 2016

So its a great app other then the fact that it will not let you reorganize your main tabs.. But overall we do like it, easy use and easy integration.

Southern Grace Outfitters
United States
Over 3 years using the app
March 4, 2020

I love this app, work perfectly in my store
You guys made a good job with this app we need updates...

Gulf South Salon Services
United States
Over 3 years using the app
July 25, 2019

This is an easy to use app and beautiful interface. I'm glad its a free app and i hope it stays this way :)

PK's
United States
Over 3 years using the app
Edited August 5, 2021

We use both the Help Center and FAQ features of the app. It's a great value. Support's been same day. Highly recommend. Great value.

Vine to Bar
United States
Over 3 years using the app
July 10, 2019

Great 'Help Section' plug and go app. Exactly what we need at this point. Also, dashboard is very intuitive and friendly to use

COURYAH
Canada
Over 3 years using the app