Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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Love this app! Makes your FAQ page look extremely professional.
Awesome app! Simple to use and just what I need. Support was nice and fast with answers. Highly recommend!
Simple to use, and the customer support was extremely responsive! Probably the best customer support I have seen with a Shopify app. Nice!
The only reason I give it 4 starts instead of 5 is because there is no way to change the url apps/help-center to apps/faq
It's good but it would be even better if it showed up in your stores built in search results. Unless customers go to this page directly, they won't be able to find anything.
Works like a charm. Esp. love how you can create various categories and the fact that it can be tailored for basic and more complex Q&A. Great work!
Belle interface graphique, fluide et customizable. Laisse une impression de sérieux sur la boutique. Je ne regrette pas mon achat.
It is a nice form to have on your website. However, the Contact Form does not work and even after contacting the developers and getting a reply that "it is a problem that is on our end", still nothing is done about the contact form not working. The lack of fixing the problems with the App is unacceptable. Shopify should not allow Apps on their website that do not work correctly. Other then the contact form not working correctly, everything else seems to work nicely.
Very good app. Gives you a professional looking FAQ section. Easy to use, looks great. Works very well.
Great App easy to use, looks great