Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive customer support tools, including customizable FAQs, live chat, contact forms, and a ticketing system. They praise its user-friendly interface, seamless Shopify integration, and the professional appearance it lends to websites. The responsive customer support team is noted for its availability during off-hours, and the fair pricing structure, with a free plan suitable for new or small businesses, is also appreciated.

January 20, 2017

Thats awesome, i would have installed 1 and months ago..missed it

Ahb Trading
India
Over 1 year using the app
June 8, 2018

Very professional looking app. Quick and easy to setup. Thank you!

Lunva
United States
Over 1 year using the app
March 4, 2019

This is a very useful app. It does blend into your theme as well. It allows me to create several FAQ section to serve different purposes / customers.

Thank you!

www.artatler.com, online gallery & art marketplace

Artatler
Singapore
Over 1 year using the app
Edited January 15, 2018

Great FAQ app. Simple, clean and FREE! I only wish they'd allow a way to use the FAQ shortcode within tabs on product pages to create product-based FAQs.

Spirit Luxe
United States
Over 1 year using the app
June 17, 2018

Ha! what more can I say... Just really easy to use.

Lami Fragrance
Nigeria
Over 1 year using the app
October 9, 2021

The App is easy to setup and looks good. One small issue I had, team resolved quickly and up to expectations. Great App. For sure will keep using the app.

Do Rámu
Czechia
Over 1 year using the app
March 17, 2020

Great service and support, and really usable product. It required a lot of tweaks to work well with our theme at www.ethicoolbooks.com but the support team addressed everything really quickly. Nice work - great value product, too.

Ethicool Books
Australia
Over 1 year using the app
Edited August 16, 2017

Great tool!! and your FAQ page will look professional! I love it!

https://sexyrealsexdolls.com

Sexyrealsexdolls
United States
Over 1 year using the app
March 19, 2017

We are using HelpCenter FAQ app in our ecommerce store and so far we have had a good experience with it. The plugin overcomes some of the limitations that we had in our store - thanks for that! Great app, great features, easy to install, great value!

ANB Mart Online Shopping Australia - www.anbmart.com.au

Anbmart
Australia
Over 1 year using the app
January 3, 2016

This is a fantastic app it is great for creating a FAQ page on your store.

Clothingfy
United Kingdom
Over 1 year using the app