Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

January 3, 2016

This is a fantastic app it is great for creating a FAQ page on your store.

Clothingfy
United Kingdom
Over 1 year using the app
February 28, 2021

Amazing app, let you FAQ be very clean and organized. The support team are always ready to answer my questions, highly recommend.

InnerBloom
United Kingdom
Over 1 year using the app
April 14, 2016

I love this app and so easy to use I think every site should have this app.

Cws Healing
United Kingdom
Over 1 year using the app
March 23, 2017

Easy to use and set up with a nice design FAQ page for your shopify website.

Sydney Eleanor Hire
Australia
Over 1 year using the app
May 22, 2020

Very easy to use, straight forward, and easy to setup. If you need a FAQs page for your website look no further.

Persevere K
United States
Over 1 year using the app
March 27, 2017

Fantastic free app, a must have if you are taking your store seriously and can save you a lot of time by preventing contacts.

Angel Caramel
United Kingdom
Over 1 year using the app
May 28, 2019

Une très bonne application pour rédiger sa page de FAQ. Je recommande vraiment cette application très facile à utiliser.

MEDICO PRESTO
France
Over 1 year using the app
Edited August 1, 2019

Awesome platform, and very easy solution. Thanks AAA++++!!! Would highly recommend to anyone needing an a optimized help center

Luvele Us
United States
Over 1 year using the app
August 19, 2016

OMG is all i could say! so very easy to use and very clean.

Diva B
United States
Over 1 year using the app
June 6, 2020

The app is very easy to use and navigate. It has been a very good addition to my site. Thank you very much!

Victorious Woman Apparel
United States
Over 1 year using the app