Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

July 21, 2020

Had this app installed for a while now and it just makes my shop so professional, i love it. Also, the customer service has been amazing helping me when i need it! thank you!

blacksanctvary
Italy
Over 1 year using the app
December 27, 2016

So far so good! Easy to use, easy to set up!

The Pro Event Shop
Canada
Over 1 year using the app
March 17, 2021

Good Service, Good service, Good service, Good service, Good Service, Good service, Good service, Good service

Tails Pet Centre
Australia
Over 1 year using the app
February 12, 2017

Nothing short of amazing! Cleans up and organizes your FAQ page with ease. Love the app thank you!

Dcsupershine
Canada
Over 1 year using the app
July 18, 2019

I have used this app on several websites, It's absolutely fantastic.
Easy to use, the layout is very easy to understand.

stoneshieldpro
United States
Over 1 year using the app
July 25, 2017

Love his app-so easy to use and looks very nice and professional!

Jumping Jacks Co
United States
Over 1 year using the app
September 22, 2020

Very nice accordion FAQ, it works well and is easy to use. I've used it on several shops before, but this time I had a problem and they solved it, all the team is very nice.

Alissée
France
Over 1 year using the app
November 18, 2017

I high recommend this App! This is an excellent App and a MUST HAVE for all Shopify stores! LOVE it!

Jesusgiftstore
United States
Over 1 year using the app
January 10, 2017

Nice easy to use app.Would recommend this app to anyone.If u want a quick way to add Faq s, help center is the one.Thanks

Fancyfixins
Canada
Over 1 year using the app
August 17, 2016

Simple and easy to set up, easy user interface. Certainly an app to add to your website, saves the hassle and helps potential customers.

Thanks

Sydneyhifimonavale.com.au

Sydney Hi Fi Mona Vale
Australia
Over 1 year using the app