Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

January 19, 2020

I just started using the app today. It was super easy to setup my FAQ page and add to my store. So far it is working great!

Tcharmy
Canada
Almost 4 years using the app
March 4, 2020

I love this app, work perfectly in my store
You guys made a good job with this app we need updates...

Gulf South Salon Services
United States
Over 3 years using the app
July 25, 2019

This is an easy to use app and beautiful interface. I'm glad its a free app and i hope it stays this way :)

PK's
United States
Over 3 years using the app
Edited August 5, 2021

We use both the Help Center and FAQ features of the app. It's a great value. Support's been same day. Highly recommend. Great value.

Vine to Bar
United States
Over 3 years using the app
July 10, 2019

Great 'Help Section' plug and go app. Exactly what we need at this point. Also, dashboard is very intuitive and friendly to use

COURYAH
Canada
Over 3 years using the app
July 21, 2019

This app was very helpful and easy to use. Was able to implement it onto my site and get a good looking FAQ up and running within a few minutes.

Maxius Hair
United States
Over 3 years using the app
January 5, 2017

We currently use the FAQ HelpCenter app for our website (Voltlin - Tools for Evolution & Empowerment) where we offer a wide variety of products for a specific niche! Now we can answer them all with a sleek, solid design that was easy to set-up!

Check it out at www.voltlin.com!

Voltlin
United States
Over 3 years using the app
December 24, 2016

I've been using the help center for the first time today, and I have to say, it's perfect! We've loved it so far - ease of use, good design, and you can't beat the price.

Airtime Labs
United States
Over 3 years using the app
Edited March 30, 2020

Love this feature, it help customer to find out answer themselves. Reduce the time and costs of customer service.

PayandPack.com
United States
Over 3 years using the app
May 9, 2019

This app was very easy to set up and style! Created a FAQ page in just a few minutes. Highly recommended!

MeWe Nutrition
United States
Over 3 years using the app