Reviews (1,336)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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This app provided exactly what I was looking for in regards to functionality and design. Is simple to use and delivers a lovely layout. A must for those who wish to provide a quality FAQ section.
I needed an FAQ for my site and this application did the trick just fine. My wife and I both think you for making things so easy.
Cette application est très facile d'utilisation! De plus, leur service à la clientèle est exemplaire! Un grand merci!
Bonjour à tous!
Merci d'avoir laissé une critique aussi positive et pour un taux aussi élevé de travail de notre équipe d'assistance.
Nous sommes ravis d'apprendre que vous êtes satisfait de notre application et de notre service, car nous essayons toujours de faire de notre mieux pour offrir à nos clients la meilleure expérience possible.
Cordialement,
Équipe du centre d'aide
wonderful ! I love this app, it is so easy to use and very strong to answer all questions from my customers.
Perfectly simple to use and implement.
It has freed my site from unnecessary clutter.
Cannot recommend enough.
I really love this app! I really love this app! I really love this app! I really love this app! I really love this app!
Extremely good, really recommended for all............................................................
It is until now an excellent app. I work everyday and the support team is great. I am using the free plan and I am very satisfied.
Unbelievably easy to use. Literally within 1 minute after installing the app, I was writing up my help center (ZERO coding required). Cannot recommend it enough.
Michal from lobocki.com.au
Fantastic and quick support from their team. I have been using this app for several years now. It works great and was very easy to install!