Overall rating
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies the creation of professional FAQ pages. They value the ability to create sections and categories, and the responsive support team. Merchants report fewer customer inquiries, indicating the app's effectiveness. The live chat feature and seamless theme integration are also favored. Merchants also note the app's speed, performance, and the availability of a free version.

Edited May 2, 2022

Extremely beautiful FAQ page. Andrius was super fast in response. We got reply within 1 min after sending an enquiry. A while later, the bug was resolved right away. The team is very professional and skillful. You will surely get prompt and professional tailor support from them.

Hong Kong SAR
10 months using the app
February 25, 2022

I've been using HelpCentre for over a year and it is great. Just starting to use the Live Chat functionality now and the set up was easy.

About 1 year using the app
March 11, 2022

I used this app for FAQ I love it it's super easy and sets you up with 90% of the fill in highly rec

Royalty Living's
United States
11 months using the app
March 18, 2022

This is a fantastic solution for a help desk/ticketing system for a new store. Customer support has been wonderful. Highly recommend.

United States
10 months using the app
August 16, 2021

Very useful app and easy to use. Has all the important customisation you need. Support is also very quick and helpful.

Over 5 years using the app
November 4, 2021

Great app with awesome support team! We had a small issue with how the FAQ page was displaying on our website and the help desk team fixed it within minutes of me reaching out! couldn't be happier.

Simply Gum
United States
Over 2 years using the app
January 4, 2022

Amazing app with lots of great features, easy to use. And helpful customer service is a plus. Highly recommend.

Alluxe Car Mats
About 1 year using the app
Edited February 8, 2022

Wir nutzen Helpcenter sowohl mit FAQ als auch Tabs + Chat. Einfach aufzusetzen auch ohne grosse IT Kenntnisse.
Besonders lobenswert ist der schnelle Kundensupport rund
um die Uhr.

10 months using the app
November 20, 2021

It is until now an excellent app. I work everyday and the support team is great. I am using the free plan and I am very satisfied.

Warizan Reloved
Over 1 year using the app
December 17, 2021

Very good app with good templates, easy to use and very affordable. The support also helped me customize it so it was easy, thank!

Cool Mini-Splits
United States
About 1 year using the app