Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable FAQs, Product Tabs, and Live Chat features, which significantly enhance customer support efficiency and user experience. They praise its intuitive interface, making it suitable for both new and established stores. The support team is noted for being responsive and knowledgeable, quickly addressing issues and making theme customizations. Many merchants appreciate the app for improving customer interaction and operational efficiency, often recommending it to others for its professional site enhancement and user-friendly design.

May 4, 2019

This app is splendid. Easy to set up an FAQ and it looks good too. Would recommend this app to anyone.

Reluxer
Netherlands
Over 5 years using the app
March 9, 2017

New to Shopfiy and find it simple and straight-forward.

Fast Frames
United Kingdom
Over 5 years using the app
October 30, 2017

App is very easy to use and FAQ looks professional. Customer service very helpful and fast! www.packforcamp.com

Murray The Sockman
United States
Over 5 years using the app
August 16, 2021

Very useful app and easy to use. Has all the important customisation you need. Support is also very quick and helpful.

Mealami
Australia
Over 5 years using the app
June 5, 2017

I easy to use and very good interface

Zengrila
Australia
Over 5 years using the app
June 5, 2018

I love this app, its easy to use with fantastic support if you need help.

Titania Creations
United Kingdom
Over 5 years using the app
December 20, 2022

We have been using this app for years. Easy to use, so many features available and the list of improvements just keeps growing. Customer support is very efficient and responsive. Highly recommend.

The White Collection
Australia
Over 5 years using the app
Shark Byte, Inc replied December 20, 2022

Hello!
Thank you for your kind words :)
We are glad to hear the our app brings you joy and hope that you stay in our family as long as it possible.

Best regards,
HelpCenter Team.

May 9, 2017

Just downloaded and up and running in minutes

Whiteoakshop
United States
About 5 years using the app
May 4, 2018

Very pleased with the support rendered to me. The support was prompt and polite. Great app!

Toufie
Singapore
About 5 years using the app
September 19, 2016

Very happy with this app, Makes a great FAQ page.

Truck Elec
Ireland
About 5 years using the app