HelpCenter | FAQ Chat Helpdesk , 1,309 reviews

Overall rating
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
October 3, 2016

pls add the opportunity to change the order of topics/articles by drag and drop. otherwise, if I have to set-up an alphabetical order, I have to rewrite everything
thanks in advance
awesome app anyway, yay!

Time spent using app: About 6 years
October 3, 2016

free, sexy and easy! love it :)

United States
Time spent using app: 3 months
October 3, 2016

Looks good so far. Thank you.

Richards Guitars
United Kingdom
Time spent using app: Over 3 years
October 2, 2016

working like a charm...really liked it.

Time spent using app: 6 months
September 29, 2016

I am loving this free feature. Highly recommended!

United States
Time spent using app: About 2 hours
September 25, 2016

So far this is a great app. Makes the FAQs looking amazing.

Supplement Shock
United States
Time spent using app: 10 months
September 25, 2016

Considering this is a free app it is ace. Very simple to use, auto formats with my theme and had a great looking FAQ page published in an hour so. Superb.

Bury Computers
United Kingdom
Time spent using app: 2 months
September 24, 2016

This app is easy to use and makes it easy for customers to find answers to their questions

Dr Goat Beard Facial Care
United States
Time spent using app: Almost 6 years
September 23, 2016

Great app, makes it easy to setup a faq/help section with minimal effort.

United States
Time spent using app: About 3 hours
Edited January 18, 2017

It works, but was disappointed to find that once you make a menu/faq line title and want to modify the menu title, the URL link is fixed to the previous menu item name and cannot be changed unless you remake your entire faq page.

This is confusing to the customer when they watch the URL bar on their browser and see a #URL that is totally different than where they think they are going.

Example: Menu said DOG. Then you change the menu to CAT. The URL reads #DOG instead of #CAT, so the customer is very confused when they see #DOG and they think you are tricking them into going somewhere else.

Testing Boston Spice
United States
Time spent using app: 5 months