Reviews (1,336)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive customer support tools, including customizable FAQs, live chat, contact forms, and a ticketing system. They praise its user-friendly interface, seamless Shopify integration, and the professional appearance it lends to websites. The responsive customer support team is noted for its availability during off-hours, and the fair pricing structure, with a free plan suitable for new or small businesses, is also appreciated.

Edited May 29, 2020

Awesome app. HelpCenter app works great. I love the simplicity. All I have to do is add my FAQs and it's good to go. Highly Recommend.

Blue Cactus Printing
United States
About 1 year using the app
May 2, 2019

Great app and it perfectly blends with my theme, easy to customize and it looks well organize. Great job!

CENTROARTESANO
Spain
About 1 year using the app
January 21, 2020

I like the free HelpCenter app. It conveniently matches my current theme and I highly recommend it.

Thank you,

Stacey Hayes
The Gifted Moon Goddess
MoonGoddessGifts.com

Moon Goddess Gifts
United States
About 1 year using the app
July 21, 2017

thanks for Oberlo providing this good app to add on, especially for FREE.

Buy Lunch Box
United States
About 1 year using the app
August 7, 2017

Really easy and simply to use, for both us and the customer. Looks nice, and clean. Very happy

Glow Mo
United Kingdom
About 1 year using the app
February 25, 2017

So far so good. Was just what I was looking for. And you can't beat the price!

Blackbeards Pride
United States
About 1 year using the app
May 18, 2019

It works amazing an you can create different categories. A great app that is completely free and adds great value to your shop.

Zero Sets Left
United Kingdom
About 1 year using the app
March 17, 2020

This FAQ app is very easy to setup, use and modify. I love it and it looks great on the website. Very clean and professional.

Viking Massage Guns
Canada
About 1 year using the app
June 12, 2019

I START THIS A FEW MONTHS AGO AND I FALL LOVE WITH IT, DOES EXACTLY WHAT IT SUPPOSE TO DO. SO FAR SO GOOD.

FANCY22 HAIR BUNDLES
United States
About 1 year using the app
July 22, 2022

App works great! Had some issues when we upgraded our theme to 2.0, but the support was amazing and they were able to get it up and working perfectly.

Swiss Madison - well made forever
United States
About 1 year using the app
Shark Byte, Inc replied September 1, 2022

Thank you very much for the appreciation of our support level!
We are always trying our best to help our customers quickly and efficiently.

Please don't hesitate to contact us again ;)
Have a good one!

Best wishes,
HelpCenter team