Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

April 19, 2022

I had a quick issue and support was quick, efficient and painless. Thank you! We are very pleased with our FAQ page

SCARAMUZZA ECO SHOP
United States
About 1 year using the app
Edited May 29, 2020

Awesome app. HelpCenter app works great. I love the simplicity. All I have to do is add my FAQs and it's good to go. Highly Recommend.

Blue Cactus Printing
United States
About 1 year using the app
May 2, 2019

Great app and it perfectly blends with my theme, easy to customize and it looks well organize. Great job!

CENTROARTESANO
Spain
About 1 year using the app
January 21, 2020

I like the free HelpCenter app. It conveniently matches my current theme and I highly recommend it.

Thank you,

Stacey Hayes
The Gifted Moon Goddess
MoonGoddessGifts.com

Moon Goddess Gifts
United States
About 1 year using the app
July 21, 2017

thanks for Oberlo providing this good app to add on, especially for FREE.

Buy Lunch Box
United States
About 1 year using the app
August 7, 2017

Really easy and simply to use, for both us and the customer. Looks nice, and clean. Very happy

Glow Mo
United Kingdom
About 1 year using the app
February 25, 2017

So far so good. Was just what I was looking for. And you can't beat the price!

Blackbeards Pride
United States
About 1 year using the app
May 18, 2019

It works amazing an you can create different categories. A great app that is completely free and adds great value to your shop.

Zero Sets Left
United Kingdom
About 1 year using the app
March 17, 2020

This FAQ app is very easy to setup, use and modify. I love it and it looks great on the website. Very clean and professional.

Viking Massage Guns
Canada
About 1 year using the app
June 12, 2019

I START THIS A FEW MONTHS AGO AND I FALL LOVE WITH IT, DOES EXACTLY WHAT IT SUPPOSE TO DO. SO FAR SO GOOD.

FANCY22 HAIR BUNDLES
United States
About 1 year using the app