Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.

January 16, 2018

Amazing APP!! definitely recommended

Spanishdownloads
United States
5 months using the app
December 5, 2019

Very nice app for FAQ pages. Sleek and smart. Gives nice UX. Different design templates that you can customise with your colours etc. And swift helpful support! Recommend :)

Swiss Rocks
Switzerland
5 months using the app
December 1, 2019

Super easy to setup and their customer service is superb! Marius is extremely helpful! They are even open to new suggestions. Love that!

Airport Candy
United States
5 months using the app
May 28, 2017

Easy to use, clean and extensible! Love it!

Hoplite Outfitters
United States
5 months using the app
February 28, 2017

Really amazing!!! Made such a big difference in editing and a really great help center

Torch Fairy
United Kingdom
5 months using the app
May 16, 2017

Looks great, very functional and easy to use and set up.

Retro Grade
Canada
5 months using the app
July 5, 2017

Problem solved! Head ache erased! This is the easiest app I've ever downloaded. I give you a TEN star rating!

Finisland
Canada
5 months using the app
December 17, 2015

Quite possibly the best free App out there

Low Carb Canada
Canada
5 months using the app
July 26, 2020

This app really helped me design a great Frequently Asked Questions page for my customers to use. Highly reccomend

Kamikiri Knives
United Kingdom
5 months using the app
October 23, 2016

Easy to use, nicely laid out and makes lots of info so much easier to navigate. Nice work guys!

The only feature that would be handy, is the ability to rearrange/move the categories and not just the sections. At the moment, you really have to put the sections in in the order you want them to appear, so being able to move them around would be fantastic!

Cassiejadedesign
New Zealand
5 months using the app