Reviews (1,335)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable FAQs, Product Tabs, and Live Chat features, which significantly enhance customer support efficiency and user experience. They praise its intuitive interface, making it suitable for both new and established stores. The support team is noted for being responsive and knowledgeable, quickly addressing issues and making theme customizations. Many merchants appreciate the app for improving customer interaction and operational efficiency, often recommending it to others for its professional site enhancement and user-friendly design.

December 30, 2020

pretty good.!!pretty good.!!pretty good.!!pretty good.!!pretty good.!!pretty good.!!pretty good.!!pretty good.!!pretty good.!!

My Game Dog
China
3 months using the app
May 3, 2017

Absolutely incredible app. I used this app to create an amazing frequently asked questions page for my joggers and sweatpants business. The FAQ page I created using this app can be found at https://joggers-for-men.com/apps/help-center.

Joggers For Men
United States
3 months using the app
May 23, 2020

Excellent service! We`ve gone ahead and discontinued the integration and built our own FAQ. Best of luck!

EK2.ca, Inc
Canada
3 months using the app
February 1, 2017

really useful app! thankyou www.unicorn.gifts

Unicorn Gift
United Kingdom
3 months using the app
July 10, 2019

How do I add it to a FAQ page? It's a good app but no help if I don't know how to add all my questions to a damn FAQ page?!?!

Power My Adventure
Australia
3 months using the app
Shark Byte, Inc replied July 11, 2019

Hello, Power My Adventure!

Thank you for your question!
Please take a look at this short video here: it will start right there where the question is addressed - how to link Help Center app with your shop's menu:
https://youtu.be/Nqfffk0biw4?t=145 (HelpCenter)​
Full video you can find in Help Center app's listing page on Shopify app store (https://apps.shopify.com/helpcenter)
We also wrote you an email adding some additional screenshots explaining the issue.

Please, let us know if you need any further assistance. Also if there are any other questions that we could help you with - lets keep in contact.
We are always happy to help!
Our support email is support@eoscity.com

Have a nice day!

December 2, 2016

Pretty nice app! It does exactly promises saving you from a lot of manual work.

Phuket Baby Rentals
Thailand
3 months using the app
April 5, 2019

Downloaded the app took me less than 5 min to set it up to appear on my store and made everything super simple. Defenelly recomend

Emileo's World
United States
3 months using the app
October 9, 2018

Great App, The simplest way to make your FAQ page easy to navigate and professional.

Would love if there was a way to download and save all the text to a file as a backup. Another improvement would be to give a selection of icons that can be added to the headings.

Bag Buffet
Australia
3 months using the app
April 11, 2017

Very helpful and easy to use. And the most important things is this is free!

Masculine Watch
Indonesia
3 months using the app
May 11, 2017

goooooooooooooooooooood app on shopify

Kadeal
Vietnam
3 months using the app