Reviews (1,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer support and reducing email volume, thanks to features like customizable FAQs, a ticketing system, and multilingual support. It's easy to install, integrates well, and has a professional look. The support team is responsive, often working beyond typical hours to solve issues. Continuous updates based on merchant feedback ensure its reliability and effectiveness in improving service and operational efficiency.
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It's a great app. I like it very much and it saves me a lot of trouble.I will definitely recommend it to my friends around
Great stuff, thanks. We use it on 5 stores and it's working great.
Would love to build in some automated chat services moving forward :)
pretty good.!!pretty good.!!pretty good.!!pretty good.!!pretty good.!!pretty good.!!pretty good.!!pretty good.!!pretty good.!!
Absolutely incredible app. I used this app to create an amazing frequently asked questions page for my joggers and sweatpants business. The FAQ page I created using this app can be found at https://joggers-for-men.com/apps/help-center.
Excellent service! We`ve gone ahead and discontinued the integration and built our own FAQ. Best of luck!
really useful app! thankyou www.unicorn.gifts
How do I add it to a FAQ page? It's a good app but no help if I don't know how to add all my questions to a damn FAQ page?!?!
Hello, Power My Adventure!
Thank you for your question!
Please take a look at this short video here: it will start right there where the question is addressed - how to link Help Center app with your shop's menu:
https://youtu.be/Nqfffk0biw4?t=145 (HelpCenter)
Full video you can find in Help Center app's listing page on Shopify app store (https://apps.shopify.com/helpcenter)
We also wrote you an email adding some additional screenshots explaining the issue.
Please, let us know if you need any further assistance. Also if there are any other questions that we could help you with - lets keep in contact.
We are always happy to help!
Our support email is support@eoscity.com
Have a nice day!
Pretty nice app! It does exactly promises saving you from a lot of manual work.
Downloaded the app took me less than 5 min to set it up to appear on my store and made everything super simple. Defenelly recomend
Great App, The simplest way to make your FAQ page easy to navigate and professional.
Would love if there was a way to download and save all the text to a file as a backup. Another improvement would be to give a selection of icons that can be added to the headings.