Overall rating
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and management of FAQ pages, live chat support, and customer inquiries. They praise its clean interface, seamless integration with store themes, and efficient customer service. Many report reduced customer emails and improved customer experience. The app is known for its reliable performance, fast loading times, and minimal website impact. The free plan is favored by smaller businesses, while the paid plan offers valuable extra features. Merchants also value the FAQ search function and proactive support team.

April 23, 2020

Great app and an even better customer service experience! Thanks to my friend Justas! He really helped me out!

Illux LED
About 2 months using the app
July 18, 2019

Very nice, it gives a professional look to the webshop.
I would recommend this app for everyone who wants a trustfull website

About 2 months using the app
June 1, 2016

This app has really made building our FAQ section a breeze. Plus its so easy to make changes and reorganise things. Definitely recommend it.

Macsound Electronics Theatrical Supplies
About 2 months using the app
March 10, 2018

great app experience would recommend

United States
About 2 months using the app
April 17, 2019

Love this app and the support team!
Great features. Easy to use... especially for a novice like me. Had my page up and running in no time. Needed customer support for a small navigation issue (operator error on my part--ugh) and Marius did a great job discovering what I'd overlooked when customizing my page. Thank you, Marius!

Jewels, Bags & More...by Ann Scott
United States
About 2 months using the app
March 25, 2017

Very easy to use and very professional layout! Thank you for this, made my life alot easier :-) Keep Up the Good Work!

United States
About 2 months using the app
September 29, 2021

We just started using FAQ page. They don't have many documents to read beforehand but the instruction video gives clear guidance and once you install the app, there is a section to answer general questions user might want to know. The interface is easy to understand and manage. If you know how to write a blog, it should be a piece of cake to manage this app. We needed an adjustment to the app's search function and the support team was fast and sincere in responding via email. Thank you Donatas and Ernestas for quick adjustments and for answering all my questions!

About 2 months using the app
May 6, 2020

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Tea O'Clock Official
About 2 months using the app
May 6, 2019

Excellent App! Does exactly as required... Looks great and is easy to edit, adjust and upload! Very happy! :)

Franklyn Athletic
United Kingdom
About 2 months using the app
August 17, 2017

great! awesome nice and splendid!

About 2 months using the app