Reviews (231)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly boosting site speed and performance, noting improvements in Google PageSpeed scores and search rankings. It offers features like Lazy Load, JS deferrals, caching, and photo compression, along with a preview mode for testing changes safely. Merchants appreciate the quick and noticeable improvements in page loading speeds and find the app easy to use without technical expertise. Support is frequently praised, especially for responsiveness and helpfulness in optimizing sites, with team member Alex often highlighted for exceptional service.

May 24, 2024

Alex was great, I highly recommend the app. Alex and the team are always on it, responding super quick and willing to help! Thx

SwagglyLife Home & Fashion
United States
Over 1 year using the app
July 26, 2024

Developers were super great and took the time to look individually at our store. A+++ service if you need to speed things up. Ultimately we were unable to use the app, didn't work for us, but really appreciate them. Highly recommend.

HomeWetBar
United States
About 21 hours using the app
July 9, 2024

very patient and very helpful.

FNIRSI
China
2 days using the app
Edited May 23, 2024

Good app for page speed.
Developers supported when there were problems.
Thanks, good job

Apostila Nacional
Brazil
4 months using the app
May 23, 2024

After installing Hyperspeed, our site’s pagespeed noticeably improved. Save yourself the hassle of trying other apps - Hyperspeed is the real deal. We can't imagine running our store without it now. Highly recommended

Designed Merch
Canada
About 1 month using the app
May 26, 2024

Very useful app and the support is responsive, definitely recommended

Casa by Josephine Jenno
United Kingdom
3 days using the app
May 22, 2024

I came to them with a problem with the Cumulative Layout Shift and left them with a problem with the speed optimization. My website speed is now 50 on mobile and 58 on desktop. When I came to them my website speed was 94 on mobile and 99 on desktop. I was lucky that I made a duplicate theme. I do not recommend this company to anyone !!!

Scandinavian Goods
Finland
4 days using the app
Rvere replied May 23, 2024

Sorry for the confusion! To clarify, the PageSpeed score was so high because someone had added code to trick PageSpeed into reporting that the site is faster than it is. The code was deliberately hidden so it's hard to find, but it checks if PageSpeed is looking at the store and won't load some of the website if it is.

Unfortunately, fooling PageSpeed like this doesn't help with SEO or conversions. Only actual load times matter for search rankings and sales. This code makes the site slower as it uses outdated JavaScript that blocks the page load.

This technique is called cloaking and can result in penalties from Google. Shopify also warns against these practices in their article here - https://performance.shopify.com/blogs/blog/don-t-get-scammed-by-fake-performance-experts-and-apps

We cleaned up this deceptive code from the theme in order to actually speed up the store and to ensure Google does not penalize it. While this meant that the PageSpeed audit scores dropped, this is because the real speed was being shown, and not the fake score.

Please let us know if you decide to reinstall the app and we'd be happy to optimize it again!

April 28, 2024

I don't normally write reviews but these guys are hands down the absolute best! Don't waste your time trying other apps and being disappointed or having to start from scratch. The support team is outstanding and responsive. Shout out to Alex Thanks again so much for your help. I could not be more thrilled with how my site is preforming now.

Kaspers Tees
United States
4 months using the app
May 30, 2024

plug and play - the team are sooooo soo helpful and pretty much did everything for me.
we have a lot of custom code that was previously failing to load but all such issues have now gone and page load speed has increased significantly. Special thanks to Alex for his support with the set up.

Revival
United Kingdom
1 day using the app
April 4, 2024

This is one of those apps that I wouldn't run a shopify store without. Alex is always available to help ensure you've configured the settings correctly. Using Hyperspeed has resulted in increased conversions, faster load speed, and better search rankings. If you're hesitant, I'd try it for the trial period and watch your load speeds and conversions increase over the week.

Daily Dose
United States
Over 1 year using the app