Reviews (234)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly improving website load times, enhancing SEO, and increasing organic traffic. They appreciate its user-friendly interface and features like image compression, code minification, and browser caching. The detailed performance reports and responsive customer support are also praised. Additionally, faster page loads have led to better conversion rates, making it a cost-effective solution. The preview feature for testing changes before going live is another highlighted benefit.

May 30, 2024

plug and play - the team are sooooo soo helpful and pretty much did everything for me.
we have a lot of custom code that was previously failing to load but all such issues have now gone and page load speed has increased significantly. Special thanks to Alex for his support with the set up.

Revival
United Kingdom
1 day using the app
July 9, 2024

very patient and very helpful.

FNIRSI
China
2 days using the app
May 22, 2024

I came to them with a problem with the Cumulative Layout Shift and left them with a problem with the speed optimization. My website speed is now 50 on mobile and 58 on desktop. When I came to them my website speed was 94 on mobile and 99 on desktop. I was lucky that I made a duplicate theme. I do not recommend this company to anyone !!!

Scandinavian Goods
Finland
4 days using the app
Rvere replied May 23, 2024

Sorry for the confusion! To clarify, the PageSpeed score was so high because someone had added code to trick PageSpeed into reporting that the site is faster than it is. The code was deliberately hidden so it's hard to find, but it checks if PageSpeed is looking at the store and won't load some of the website if it is.

Unfortunately, fooling PageSpeed like this doesn't help with SEO or conversions. Only actual load times matter for search rankings and sales. This code makes the site slower as it uses outdated JavaScript that blocks the page load.

This technique is called cloaking and can result in penalties from Google. Shopify also warns against these practices in their article here - https://performance.shopify.com/blogs/blog/don-t-get-scammed-by-fake-performance-experts-and-apps

We cleaned up this deceptive code from the theme in order to actually speed up the store and to ensure Google does not penalize it. While this meant that the PageSpeed audit scores dropped, this is because the real speed was being shown, and not the fake score.

Please let us know if you decide to reinstall the app and we'd be happy to optimize it again!

April 15, 2024

It really made this investment worthwhile.
We are very pleased with the plugin and the manual work by a great customer service agent. Our Score is now better than ever and I can strongly recommend this. Very, very impressed.

I checked with webcoders, they would charge at approx 3000 USD to solve our problems. I'm happy to say that this plugin solved it for us, without the need of expensive consultants. Faisal that helped us with the last bit's really nailed it. World Class!

ISOVOX
Sweden
2 days using the app
May 26, 2024

Very useful app and the support is responsive, definitely recommended

Casa by Josephine Jenno
United Kingdom
3 days using the app
January 30, 2024

Our site had a noticeably faster loading speed after installing the app. Although it caused some issues at the beginning but the support team was really fast and helpful to solve all the issues very promptly.

Aurora Online Store
South Africa
6 days using the app
April 28, 2021

This app has really been life-changing making our websites very fast. The developer team has been very helpful and fast in responding to our queries. 100% recommend!

Herbalize Store DE
United Kingdom
Over 3 years using the app
October 14, 2019

This app was super easy to install and everything worked perfectly for me. Customer service was very responsive in answering emails. The best part is my website loads so fast! This is probably the best app I’ve installed so far. Highly recommend!

Western Soul®
United States
Over 3 years using the app
December 13, 2021

We use this app to speed up our website with great success.
Great support team helped us whenever we needed help with an issue.

ExcellentPhoto
Canada
About 3 years using the app
April 30, 2021

Hyperspeed advisors are great, whenever you send them a question the responses are fast and thorough!

Stuffgoodies
Norway
About 3 years using the app