iCart Cart Drawer Cart Upsell

iCart Cart Drawer Cart Upsell

Reviews (432)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app valuable for boosting revenue and average order value through effective upsells and offers. It features quick and main cart options, free shipping bars, and cross-sell capabilities. The app is praised for its smooth operation, ease of use, and conversion tracking. Customer support is highly commended for being fast and professional, with the option for live call assistance noted as a significant benefit.

March 3, 2026

Wish I could give zero stars! I was using this app until I needed features they didn't have. After uninstalling I keep getting email and text harassment asking why?
stay way from this app they will keep haunting you down trying to get a hold of you.

Milana's Baby Organics
United States
6 months using the app
Identixweb Limited replied March 5, 2026

You are one of our valued customers, and you had been using our app for 520 days. We noticed that you recently uninstalled the app on 20-02-2026.

We wanted to understand if you faced any specific issues. That’s why we reached out via email. As we didn’t receive a response, we assumed the message might have been missed and sent a follow-up email.

If our emails caused any inconvenience or disturbance, we sincerely apologize — that was never our intention. Since you had been using the app for such a long time, we simply wanted to understand the reason for uninstalling it so we can continue improving our app.

Feedback and suggestions from valued customers like you mean a great deal to us and help us enhance the overall experience.

Thank you for your time and understanding.

February 9, 2026

iCart has been an excellent addition to our Shopify store. The app is easy to use, works smoothly, and has already helped us increase revenue through smarter cart upsells and offers.

What really stands out is the customer service — the support team is fast, professional, and genuinely helpful whenever we need assistance.

Highly recommended for anyone looking to boost conversions and improve the cart experience.

3D Kitchen, Home & Office
Australia
About 2 months using the app
Identixweb Limited replied February 17, 2026

Thank you so much for your kind words! 🙏 We’re thrilled to hear that iCart has made a positive impact on your store and helped increase your revenue. Our team always strives to provide fast and helpful support, so it’s wonderful to know that our efforts are appreciated. We truly value your recommendation and look forward to continuing to support your success!

February 25, 2026

Great app and excellent support!
Really happy with the iCart Cart Drawer—it's easy to set up and works exactly as expected. Had a couple of questions during setup and Manoj from the support team was fantastic. He responded quickly, explained everything clearly, and made sure everything was working properly before closing the ticket. Top-notch customer service. Highly recommend this app!

flexivari.
United States
3 days using the app
Identixweb Limited replied March 3, 2026

Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that you’re happy with the iCart Cart Drawer and found it easy to set up.

We truly appreciate your kind words about Manoj — I’ll be sure to share your feedback with him. Providing quick, clear, and reliable support is always our priority, and it means a lot to know you had a great experience.

Thank you for your recommendation! If you ever need anything, our team is always here to help.

January 29, 2026

I have just finished integrating iCart in my store and it continuously felt like this has been the app I needed for the cart section of my store to be complete. The iCart team was amazing, always ready and available at short notices. Thank you Hemadri, Yashvanti, and other iCart team members.

Randromet
United Kingdom
7 days using the app
Identixweb Limited replied February 3, 2026

Thank you so much for the detailed and thoughtful review! 😊 We’re thrilled to hear that iCart feels like the missing piece for your cart setup. It truly means a lot to know our team could support you whenever needed. We’ll be sure to pass along your kind words to Hemadri, Yashvanti, and the rest of the iCart team. If you need anything in the future, we’re always here to help!

January 29, 2026

I have no experience in design or upselling, this app makes it easier for me to implement all the offers I could think of, I would highly recommend to a starter.

Zenon
Romania
5 days using the app
Identixweb Limited replied February 3, 2026

Thank you so much for the wonderful review! 😊 We’re really happy to hear that the app made it easy for you to set up offers even without prior design or upselling experience. Your recommendation means a lot to us, and we’re always here to support you as you grow. Thanks again!

February 18, 2026

DONT DOWNLOAD IT!!, IT WILL RUIN YOUR CODE AND CREATE PROBLEMS , EVEN IF YOU DELETE THE APP YOUR CODE WILL BE RUINED , AND CUSTOMER SUPPORT IS SO BAD

Christian Culture Clothing
Italy
About 23 hours using the app
Identixweb Limited replied February 20, 2026

We’re truly sorry to hear about your experience — this is not the level of service we aim to provide.

If the app affected your store’s theme or left any code after uninstallation, we sincerely apologize. Our team would be happy to personally help you clean everything up and make sure your store is back to normal, even if you no longer wish to use the app.

Please feel free to contact us directly on WhatsApp at +91 73831 29192, or book a one-on-one meeting at your convenience:
https://cal.com/identixweb-shopify-apps

We regret that our support did not meet your expectations, and we truly appreciate your feedback. It helps us improve. We would be grateful for the opportunity to make this right for you.

December 26, 2025

This is the one mission critical app I have. The app is simple to use, cleverly designed, and is packed with options to improve ATC and reduce abandonment. Customer support is responsive and will get the extra step to help you make the most of the app. Highly recommend!

My Maga Swag
United States
About 1 month using the app
Identixweb Limited replied December 29, 2025

Thank you so much for the fantastic review! 🙌
We’re thrilled to hear that our app plays such a mission-critical role for you and that you find it easy to use, thoughtfully designed, and effective at improving ATC and reducing abandonment. Your kind words about our support team truly mean a lot—we always strive to go the extra mile to help our users succeed. Thanks again for the recommendation and for being a valued user!

January 22, 2026

Excellent customer service. They really support their app. Patient and kind. The app functions well and is a great value.

ShopHealthyLIFESPAN
United States
6 months using the app
Identixweb Limited replied February 3, 2026

Thank you so much for your kind words! 😊 We truly appreciate your feedback and are glad to hear you had a great experience with our support. It’s great to know the app is working well for you and providing good value. If you ever need any assistance, we’re always here to help!

January 29, 2026

This cart app is incredible. You can make many edits, and because of the freedom it gives you, I’m seeing an increase in my website’s conversion rate. I recommend it to anyone who needs it!

Pé de Algodão
Brazil
9 months using the app
Identixweb Limited replied February 3, 2026

Thank you so much for the amazing feedback! 😊 We’re thrilled to hear that the flexibility of the app is helping improve your conversion rate. Your recommendation truly means a lot to us. If you ever need any help or want to try new ideas, we’re always here for you!

March 3, 2026

A great cart upsell app with extensive customisation. The support team were also very helpful and walked me through each step ensuring that the cart was just how I wanted it.

Deep Sleeps
United Kingdom
About 2 hours using the app
Identixweb Limited replied March 6, 2026

Thank you for your kind feedback! 😊

We're glad you liked the customization options and that our support team could help you set up the cart exactly as you wanted. If you ever need any assistance, feel free to reach out. We're always happy to help! 🚀