Reviews (437)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app valuable for boosting revenue through enhanced cart upsells and offers. It features a cart drawer, progress bars, upsell and cross-sell options, and free shipping bars, increasing average order values and reducing cart abandonment. The app is user-friendly, requires no coding, and integrates well with store designs. Merchants praise its customization options and responsive customer support, enhancing their experience.

May 11, 2026

We’ve been using this app for the last 2 years and it has worked really well for our store. The setup was simple, and the customization options are great. I especially liked the cart drawer and progress bar features since they blend well with the store design. The support team is also responsive and helpful whenever needed.

Naturali
India
Over 1 year using the app
iCart by Identixweb replied May 13, 2026

Thank you so much for your wonderful review and for trusting our app for the last 2 years! 😊

We’re glad to hear the app has worked well for your store and that you liked the cart drawer, progress bar, and customization options. We also appreciate your kind words about our support team.

Thanks again for your continued support!

April 21, 2026

Love this app, easy to install. Pretty intuitive to customize..and I needed help with a weird set up with free shipping tier to Europe so I schedule a meeting from their support. Mayank the representative who helped me was awesome, had the perfect solution. Thank you so much!

Shop Dreamers of Dreams
United States
4 months using the app
iCart by Identixweb replied April 24, 2026

Thank you so much for your kind words 🙌

We’re really glad to hear that you found the app easy to install and customize. It’s great to know that our support team could help with your specific setup, especially with the free shipping tier for Europe.

We’ll be sure to pass your feedback to Mayank—he’ll be happy to hear it 😊

Thanks again for your support!

March 3, 2026

Wish I could give zero stars! I was using this app until I needed features they didn't have. After uninstalling I keep getting email and text harassment asking why?
stay way from this app they will keep haunting you down trying to get a hold of you.

Milana's Baby Organics
United States
6 months using the app
iCart by Identixweb replied March 5, 2026

You are one of our valued customers, and you had been using our app for 520 days. We noticed that you recently uninstalled the app on 20-02-2026.

We wanted to understand if you faced any specific issues. That’s why we reached out via email. As we didn’t receive a response, we assumed the message might have been missed and sent a follow-up email.

If our emails caused any inconvenience or disturbance, we sincerely apologize — that was never our intention. Since you had been using the app for such a long time, we simply wanted to understand the reason for uninstalling it so we can continue improving our app.

Feedback and suggestions from valued customers like you mean a great deal to us and help us enhance the overall experience.

Thank you for your time and understanding.

May 14, 2026

They have great customer service! They are dedicated, patient and help you with every concern. I really appreciate your hard work :))
Special thanks to Manoj!!

Purely Useful
Spain
5 months using the app
iCart by Identixweb replied May 18, 2026

Thank you so much for your wonderful feedback! 😊

We truly appreciate your kind words and are very happy to hear that you had a great experience with our support team. Providing dedicated and patient support is always our top priority.

A special thanks from Manoj as well — he’ll be delighted to hear your appreciation! 💙

If you ever need any help in the future, we’re always here for you.

May 19, 2026

Great app, lots of functionality out of the box, far more than seen on other cart apps. Team happy to futher customize with specialist features too.

Ronnie Sunshines
United Kingdom
About 1 month using the app
iCart by Identixweb replied May 26, 2026

Thank you so much for your wonderful review! 😊

We’re really happy to hear that you found the app feature-rich and more functional compared to other cart apps. Our team always tries to provide flexible solutions out of the box while also helping merchants with custom requirements whenever possible.

We truly appreciate your support and look forward to continuing to help your store grow! 🚀

May 29, 2026

I am extremely satisfied with iCart and the team behind it. Not only does the app work perfectly and look great, but the customer support is truly next level.

The support team has been incredibly helpful throughout the entire process. They didn’t just offer standard support; they actually delivered custom work for my store, including adjusting code to make sure everything functions and looks exactly how I wanted. Even when I asked for last minute tweaks like removing specific express checkout buttons to keep my cart design clean and streamlined they handled it without any hesitation.

Their patience, cooperation, and technical expertise made the entire setup smooth and stress free. If you are looking for a powerful cart customization app with a support team that genuinely goes the extra mile, I highly recommend iCart.

DeKindertandenborstel
Netherlands
12 days using the app
iCart by Identixweb replied June 5, 2026

Thank you so much for this amazing review! 🌟

We're truly grateful for your kind words and for taking the time to share your experience. It was a pleasure working with you and helping customize iCart to match your store's requirements.

Our team is committed to providing not only a powerful app but also hands-on support whenever needed, so it's wonderful to hear that our efforts made a positive impact on your store.

Thank you for your trust, patience, and collaboration throughout the process. If you ever need any assistance in the future, we're always here to help.

We wish you continued success with your store and appreciate your recommendation!

February 9, 2026

iCart has been an excellent addition to our Shopify store. The app is easy to use, works smoothly, and has already helped us increase revenue through smarter cart upsells and offers.

What really stands out is the customer service — the support team is fast, professional, and genuinely helpful whenever we need assistance.

Highly recommended for anyone looking to boost conversions and improve the cart experience.

3D Kitchen, Home & Office
Australia
About 2 months using the app
iCart by Identixweb replied February 17, 2026

Thank you so much for your kind words! 🙏 We’re thrilled to hear that iCart has made a positive impact on your store and helped increase your revenue. Our team always strives to provide fast and helpful support, so it’s wonderful to know that our efforts are appreciated. We truly value your recommendation and look forward to continuing to support your success!

February 25, 2026

Great app and excellent support!
Really happy with the iCart Cart Drawer—it's easy to set up and works exactly as expected. Had a couple of questions during setup and Manoj from the support team was fantastic. He responded quickly, explained everything clearly, and made sure everything was working properly before closing the ticket. Top-notch customer service. Highly recommend this app!

flexivari.
United States
3 days using the app
iCart by Identixweb replied March 3, 2026

Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that you’re happy with the iCart Cart Drawer and found it easy to set up.

We truly appreciate your kind words about Manoj — I’ll be sure to share your feedback with him. Providing quick, clear, and reliable support is always our priority, and it means a lot to know you had a great experience.

Thank you for your recommendation! If you ever need anything, our team is always here to help.

Edited May 1, 2026

Would highly recommend them to anyone. They respond in a timely manner and keep the lines of communication open. They go above and beyond in customer relations. Their app can handle more complicated volume discounts.

ShopHealthyLIFESPAN
United States
10 months using the app
iCart by Identixweb replied February 3, 2026

Thank you so much for your kind words! 😊 We truly appreciate your feedback and are glad to hear you had a great experience with our support. It’s great to know the app is working well for you and providing good value. If you ever need any assistance, we’re always here to help!

May 7, 2026

Spoke with Hemadri and she was great. She helped me with most of the things that i needed help with and I'm happy for her support and guidance. Thanks Hema for the help. I really appreciate it

Rajkumarr
United Kingdom
About 23 hours using the app
iCart by Identixweb replied May 8, 2026

Thank you so much for your wonderful review and kind words. We’re delighted to hear that Hemadri was able to assist you and provide the support and guidance you needed. Your appreciation means a lot to us.

We truly value your support, and please know that we’re always here whenever you need any further assistance.