Reviews (456)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its ease of use and efficiency in dropshipping, particularly noting its quick product importation from platforms like Etsy and Alibaba. The app is highlighted for its user-friendly interface that simplifies online store operations. Customer support, especially from individuals like Mike, is frequently commended for being responsive and helpful, even during off-hours and holidays. Merchants appreciate the app's affordability and smooth performance, which facilitates effective product synchronization across various platforms. While it offers robust features like importing product images and videos, some merchants wish for more comprehensive media importing options. The app is valued for its versatility and is effectively utilized by small to medium-sized businesses looking to expand their product range.
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Customer service, post customer service is fantastic. Something to learn from. Moshe really steps up the game.
Personally, I'd like to see importing from Aliexpress probably for free for a limited number of items, since Oberlo is a big competition already.
Excellent tool. Makes this business fun! Support is fast and responsive.
Importify app does everything it's supposed to. It has helped to make running my boutique effortless. Some other apps that I had used before would sometimes trouble you with mixing up the photos that go with the correct product, but I did not have that problem with Importify. Every minute of the day is important when you run your own business and it's nice to have an importing app that aids in maximizing the time you put into your business. The one time that I had to use customer service was a pleasurable experience and I couldn't have asked for a more prompt and courteous representative. I highly recommend Importify!
Thank you for the 5 stars review🙏 Our support team is always here to help you 24/7😎
This app has so many issues. I am not able to copy from any website. Also, there is no quick way to contact customer service. They also do not have a chat feature just a list of FAQs which is not helpful to those who need help right away. Do not get this app unless you like issues and spending money on apps that do not deliver.
Sorry for the bad experience,
1. According to Shopify you spent 28 minutes using the app,
2. We did not receive an email from you regarding the issue.
3. We tried to contact you via chat and email and we didn't get any response.
Check the screenshot -> https://share.cleanshot.com/vb6f9rrR
it's been 48 hours since we tried to contact you, please get back to us so resolve this.
Terrible, needs work and not automated. Would not recommend this app to anyone. We are now locked in to using this and cannot migrate without hassle.
Sorry for your bad experience, we didn't get any email from you about this. please contact us on support@importify.com and we will make sure to help you with any issue that you may face.
Experience has been great and the customer service has been top notch.
Looking forward to keep working with you guys.
super patience and helpful, one of my chrome app was blocking the importify code making it not work, and Moshe walk me through the whole troubleshoot, thanks.
Support is amazing !! I had an issue, so i contacted the support, the answer was fast, they checked my shop, found the problem and solved it in very short time. Now it works again perfect. I want to say again a big THANK YOU.. you are so great, guys !!! And the app itself is easy to use, very helpful for dropshipping stores. I love it :) Recommending a lot !!
Wonderfull app!
Love it..
Make me to find best products online.
IF Vendor Names Comes Automatically and IF we able to manage products in multiple numbers it would be awesome.
And Also an Etsy agreement has to be made!
Good Luck....
Best Wishes!
Just amazing!
Absolutely perfect customer support, the program has many features and it is fully functionable.
Many thanks for one more time