Overall rating
Counts per rating level
  • 85% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing dropshipping businesses due to its efficiency and ease of use. It's praised for its ability to handle multiple manufacturers, quick product import, and onboarding capabilities. Many find it a significant time-saver, particularly with large inventories. The app is also noted for its potential to increase product inventory and boost conversion rates. Customer service is consistently praised for its promptness, proficiency, and availability. The intuitive UI and regular updates are also appreciated by merchants.

August 12, 2021

Customer support is there number one priority! Let me share my experience. - Its super easy to import products from Alibaba (Even video if you have the premium). - My only negative is that it doesn't export the cost HOWEVER it takes you 2 seconds to write in your own cost. - I messaged them at 8pm on a Sunday evening and got a response within 1 hour. - I had an issue with my payment and they fixed it within 24 hours. This is one of the few software's out there that actually care for their customers and I couldn't recement them more!!

South Africa
About 1 year using the app
Edited July 26, 2020

Good Customer service. The app price is also very reasonable and service is Uncommendable and perfect.

12 months using the app
April 18, 2017

I love this app! And where it is not perfect, customer service is! I highly recommend. I do hope to find more wholesalers with low minimums and faster shipping, but that's not Importify's issue. I just hope they are sure to aggressively search for wholesalers to add to their participating vendor selection.

United States
11 months using the app
October 3, 2019

Importify has an amazing support team and access to great wholesalers. Thank you for making my job easier!

Shop Style Shark
United States
11 months using the app
December 2, 2020

Perfect, significantly reduces my time spent to import products, i'd say by about 65%. Also the support is above and beyond, resolved an issue (late at night) within 30 mins.

Signature Retail Stores
United Kingdom
11 months using the app
importify replied December 2, 2020

Thanks a lot for the feedback, appreciate it.

Edited October 30, 2020

Very good app for importing products. We are using it for our Shopify Store www.zotmo.com Can you also create an extension for OpenCart? We are satisfied with Importify, unfortunately we cannot use it for our OpenCart store www.azmoz.com

11 months using the app
September 22, 2020

Works great with no issues at all. The one time that I had to reach out to support they were super quick at getting back to me and had the issue resolved within a couple messages back and forth.

Limestone City Auction House
10 months using the app
importify replied September 22, 2020

Thanks for the feedback, glad we could help you.

February 13, 2021

I just started working with Importify and I'm really not disappointed. Can't wait to work further with this app! 5 STARS for me!!

NESO bags
9 months using the app
January 21, 2021

I recently joined and was not sure how the app worked. It was a little different than the one I am also using. I e-mail the help team and they got right back to me! It was awesome! Turned out my issue was user related lol. Thanks guys, your great! PS Love the products!

United States
9 months using the app
importify replied January 21, 2021

Thank you for the 5 stars review🙏 Our support team is always here to help you 24/7😎

July 17, 2021

love how they treat customers! They are very helpful and trustworthy. They will even do more than what you expect. I have very good experience working with importify and editorify.

9 months using the app