Reviews (234)

Overall rating
4.5
Counts per rating level
  • 76% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer interaction and sales with features like detailed tracking of customer page visits before contact and a spam reduction feature that effectively cuts down on unwanted emails. It is easy to install and use, offering customizable forms and a persistent "Contact Us" tab that enhances accessibility. The app performs reliably, especially on desktop, and provides adequate mobile functionality. Customer support is also highlighted for its quick and helpful responses, adding value to business operations and customer service.

July 24, 2015

The app is fine but is completely useless if you use Google Apps for Business (gmail) as your e-mail provider. It threads every single message you get in to 1 giant email thread. I contacted the developer to let him know about the issue and he flippantly dismissed me. I'll look elsewhere for a solution.

Trackgraphics 2
United States
About 6 years using the app
May 26, 2015

This is exactly what I wanted and fantastic support!
Thanks!

Air Plant Décor
Australia
3 months using the app
August 29, 2018

Seems to be working most of the time... but lately I've had a whole bunch of people contact me on facebook saying they were unable to find my contact information... despite this app being set to show at the bottom of every page, always. Hmmm? Strange! Works on all of my devices anyway!

Justthegoods
Canada
Almost 4 years using the app
July 7, 2014

It's a great simple form that works well. Thanks for the free plugin!

Initiative Gaming
United States
3 months using the app
January 13, 2017

this has become a huge "bot" spam portal.

Liz Lauter Designs
United States
Almost 5 years using the app
August 1, 2015

The basic functionality works fine. Not a whole lot of customization built into it, but quite functional.

We found the popup contact form looks and works great on a large screen, but decided to opt to not use it as it doesn't work well on a small screen. In fact on an iPhone, it is essentially unusable.

Having said that, though, the basic contact page scales nicely on a small screen and is quite usable.

And the app is free, which is a big plus...

Gingersnaps Kids
United States
Almost 3 years using the app
September 15, 2016

Great App. Highly Recommended!

Yourturnkeystore 147
United States
2 months using the app
June 5, 2017

Super easy to use and install. I can recommend. Many thanks

Nerja Tapas Tours
United Kingdom
2 months using the app
June 22, 2018

Excellent app, I use it in all my stores and can be nothing else than satisfied. It's user friendly, simple and does what it supposed to do :) highly recommended!

Coffee Intention
United Kingdom
2 months using the app
June 5, 2013

This app is awesome - just what I have been after. Thanks and the best bit is that its free

The Camping Outlet
United Kingdom
2 months using the app