Overall rating
4.5
Counts per rating level
  • 76% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and customization. It offers valuable insights about visitors, enabling better customer understanding. The direct contact feature from product pages boosts engagement and sales. It also stores messages as a backup and reduces spam. Many merchants commend the quick and helpful customer support and the free cost is a significant plus.

January 25, 2019

This is one of the best, if not, the best contact form apps that I've used. Very easy to set up and works like a charm!

Grandma Quotes
United States
7 months using the app
Edited June 16, 2015

It is kind of amazing that Shopify themes don't automatically include basic Contact Us page layouts and if they did, there would be no need for Improved Contact's app. Anyway, I love this free app! I reached out to Dan asking if I could add an extra field to ask for their customer's wedding date. While this wasn't possible, he suggested I simply rename the Subject field as "Your Wedding Date". When I wasn't able to make this save (I got some kind of a "sad face" on the screen), Dan did it for me. Thanks, Dan for creating this app!

My Wedding Decor
Australia
7 months using the app
October 11, 2017

Love this app. It is odd that Shopify doesn't automatically have all of these features built in.

Glory West
United States
6 months using the app
May 27, 2015

Seems to work ok, but for the life of me I cannot understand why the e-mail field has no e-mail validation, doesn't even check for an @ sign ?

Daily Essentials
South Africa
6 months using the app
September 11, 2015

So far I love this app. They have excellent customer service and installation was easy.

Second Handmobiles Com
Indonesia
6 months using the app
September 1, 2013

Nice app, easy to install and to use.

The only thing I would like to change, is the English "contact us" at the bottom of the shop. As I operate in Belgium and The Netherlands, I would prefer to write the "contact us" in Dutch "contacteer ons".

Mia and Max
Belgium
3 months using the app
April 5, 2017

This is a great app, and it's easy to use. I'd recommend it for every Shopify store.

Boost 4
United States
6 months using the app
April 13, 2018

This Form is Excellent!
I wanted something simple and easy to use in my shop.

Rainbowmakeup
United States
6 months using the app
July 17, 2016

This app was actually recommended to me by Shopify Guru when I called in asking for some help setting up a direct message in my Contact Us page. Was quick to set up display and really easy to embed into our existing page. Thanks!

Steri Studio
Canada
5 months using the app
March 5, 2018

Simple to use. Straight to the point. Thanks!

My Dream Maid
United States
5 months using the app