Improved Contact Form , 234 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy installation, and customization. It offers valuable insights about visitors, enabling better customer understanding. The direct contact feature from product pages boosts engagement and sales. It also stores messages as a backup and reduces spam. Many merchants commend the quick and helpful customer support and the free cost is a significant plus.
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Great app! Easy to set up and works great!
Great app - for our young shop it makes it easy, that people can contact us.
Thx for the work - and thx you make it free
It doesn't work and it doesn't integrate well with Mailchimp.
Customer support very poor! The guy is rude... Don't waste your time and money.
## EDIT AFTER DAN'S RESPONSE ##
Hi Dan,
That's simply not true. Indeed I responded 'Thanks, Awsome' but that was response on your first email. After that, I checked if the Mailchimp integration works and it didn't work on my side. I asked my friends in different countries to subscribe to my newsletter and that failed too. Your app didn't sync with my MailChimp account. I wrote to you again about the problem and I got this response:
' I have already confirmed that everything is working on your website. I have attached a screenshot for you. You do not need to send me any screenshots, I cannot do anything beyond what I've already done in verifying that everything works as intended.'
I didn't respond to this message at all. One star is well earned for your lack of patience in dealing with customers. If you charge $12/Month one would expect that basic problems could be solved?
I wish you all the best.
Hello Nemanja, I see that we had a conversation a month ago in which I answered all of your questions, verified your MailChimp integration was working normally, and you ended with a "thanks! awesome!". You seemed completely satisfied at the time. I will forward you a copy of the email thread to refresh your memory. If you need any other support please feel free to contact us.
It is kind of amazing that Shopify themes don't automatically include basic Contact Us page layouts and if they did, there would be no need for Improved Contact's app. Anyway, I love this free app! I reached out to Dan asking if I could add an extra field to ask for their customer's wedding date. While this wasn't possible, he suggested I simply rename the Subject field as "Your Wedding Date". When I wasn't able to make this save (I got some kind of a "sad face" on the screen), Dan did it for me. Thanks, Dan for creating this app!
Surprised how easy it is to add value quickly to the site. We've been looking for something like this for a while and happy we chose this one.
Very good contact app , it can place a simple contact form or make a popup contact button.
Seems to work ok, but for the life of me I cannot understand why the e-mail field has no e-mail validation, doesn't even check for an @ sign ?
This little app is super subtle and just clips onto the footer bar of your website. When you click on it it just opens as a pop up and looks very professional. Fits in really well with the clean style of my website and is just generally perfect!
This app is just what I was looking for, simple to use and took seconds to set up!
Does what it says. Isn't anything innovative or life-changing, but gets the job done and works well. I receive all of my customers' inquiries and am able to respond right away as they get sent right to my email.