Idea behind it is good, but the app itself does not work very well, stagnates on pages and only half loads, not very feature rich, would prefer a solution that works which is generally why if somethings free does not usually mean its good. Its ok for mom and pop websites, if you can make it work, good luck, ive just uninstalled it.

edit: alot of positive reviews here look kind of suspicious for this app.

We get many more contacts than before adding the "contact us" button to the store, and lots of those lead to sales we'd have lost otherwise. It's does the job and doesn't have any monthly limits like some of the other free options.

Great tool- a lot of customers contact me this way.

Super easy to use and looks very professional!

It's pretty good for a free app but on mobile it gets a little wonky.

Clean and neat design. Provides background on the sender such as the websites he/she has visited before, which is very useful in knowing what interests them. Furthermore, how they get to visit your store (source) is also made known to you! 5 stars for this!

Very easy point of contact for customers. Took me a minute to remember that emails with a weird subject line are actual questions from actual customers and not spam!

Absolutely amazing, exactly what I needed. It was so easy to set up and it tells you where the visitor came from. Thanks!!!

Just install it already. Seriously.
The best part of this contact app is the fact that customers can use the email form on the page that sparked a thought. They don't have to leave the product page. It's already paid for itself in sales and newsletter OptIns.

Oh wait...this app is FREE.

Ya, just install it already! Seriously.

This app is great!
It would be nice if you could change the color of the widget and also if the widget worked better with responsive design (for mobile devices).