Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and average order value through its user-friendly interface and customizable features. Its unique features, such as in-cart upsells and cross-sells, A/B testing, and autopilot, are well-received, though the autopilot may not always suggest the best match. The design options are adaptable to various store themes. The customer support, especially Lasandra and Denis, are praised for their prompt and efficient service. The app is recognized for its speed, performance, and flexibility in managing offers.

December 13, 2021

Been using this app for quite a while now and it did help us to convert good sales. Customer Service is prompt and knowledgeable.

PodVapes
Hong Kong SAR
Almost 4 years using the app
In Cart Upsell replied December 15, 2021

Hello to our friends from PodVapes

Thank you for the wonderful review! We really appreciate you taking the time out to share your experience with us. Do let us know if there are any other ways we can serve you - you rock!!

Cheers,
Pushpesh & the In Cart Upsell & Cross Sell Support Team

September 8, 2017

Easy to set up and works well!

Porto Vino Com
United States
About 2 months using the app
March 5, 2020

Does the job when you want to up-sell a product or offer, and fantastic customer service response so far. However, the customization is a bit tricky so it requires a bit of trial and error to get the design right. Also, I believe there is quite some work to be done on the app's analytics/data to show actual figures vs "potential revenue".

Pajar Canada USA
Canada
Over 3 years using the app
In Cart Upsell replied March 5, 2020

Hello!

This is Sean, the Customer success manager here. Thanks for taking the time to leave us this review!

We will certainly take your feedback regarding customization being tricky and work on that. Regarding analytics on how your offers are performing, I'm afraid that due to Shopify restrictions regarding levels of developer access to the checkout page, our app can't track how many actual sales were completed on your store - we can only track how many times a customer on your store used the offer box to add one or more items into your cart (and what the total value of those items upsold were).

So we can track everything up into the checkout page, but we can't track whether a customer actually finished checkout (making it an official sale). I hope that makes sense? And again, that is an unfortunate Shopify restriction that we can't work around :(

If you have any suggestions for us otherwise, we'd love to hear them! We love feedback like this, because it helps us to know what to improve with our app next! Thanks so much.

PS - If you are willing to bump this up to 5 stars, we would be so grateful! Good vibes would surely come your way!! :) Let me know...

Sean H

July 24, 2022

Muy contentos con la aplicación, son muy profesionales y resolutivos, tardaron minutos en dejarnos todo listo para poder funcionar. 100% RECOMENDADA.

La Palmera de Salon
Spain
About 2 months using the app
In Cart Upsell replied July 25, 2022

Hello to our friends at La Palmera de Salon

Gracias por compartir su evaluación con nosotros y la comunidad. Estamos encantados de saber que nuestro equipo pudo brindarle un excelente servicio. No podemos agradecerle lo suficiente por tomarse el tiempo para compartir sus comentarios con nosotros y recordarnos por qué hacemos lo que hacemos. ¡Le deseamos a usted y a su tienda mucho éxito! Agradecemos la recomendación!

Tanu & The In Cart Upsell & Cross Sell Support Team

April 1, 2016

In Cart Upsell is a 5 star app. It’s a great way to engage your clients right before they’re leaving! We had a visible increase in sales of our online and printed magazine. We are now starting a whole new line of products and In Cart Upsell will be a main player in how we will deliver and connect with our future customers giving them more chances to add to their cart with stylish pop ups and never being too intrusive in the buying phase.

Tracking the results is another added tool that makes this app a must-have if you have products to sell or services that can be added up to give more to your customers and it helped us understand what customers want and even what they weren’t interested in … great marketing tool!

The support is what makes the difference in every product and we had a great experience!

We’re extremely satisfied to have it on our website and it integrates so seamlessly with Shopify and it’s gonna pop up giving a gift subscription to who in interested in discovering the world and giving the gift of travel … Great Job!!!

S.

The Outpost Shop
Canada
About 2 months using the app
July 22, 2022

Everytime I need some help Denis is always there and fixes any problems right away! Can totally recommend.

RoadRebelArt
Germany
About 2 months using the app
In Cart Upsell replied July 22, 2022

Hello to our friends at RoadRebelArt

Thanks for sharing your review with us and the community. We're thrilled to learn that our customer hero Denis was able to provide you with excellent service. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We appreciate the recommendation!

Tanu & The In Cart Upsell & Cross Sell Support Team

August 11, 2016

Can't wait to see if it will bring in some extra sales!

Kina Diamonds Heaven
Canada
About 2 months using the app
July 17, 2020

This app helped me raise my Average Order Value. I had to ask for customer support some times till it was like I wanted but in the end, it worked fine.

Rainbows of Hope
Portugal
About 2 months using the app
In Cart Upsell replied July 17, 2020

Hello friends from Rainbows of Hope!

Thanks for leaving us this awesome review! We're truly happy it has helped raise your Average Order Value! We wish your store much success online :-) Don't hesitate to reach out to us with any more queries you may have!

-Melissa & The Product Options and Customizer Support Team

January 9, 2021

This app is awesome. Also their support is also great. It is very good app to increase average order value.

Fabviaana
India
About 2 months using the app
In Cart Upsell replied January 12, 2021

Hello to our friends from Fabviaana

Thank you for your awesome review! We are glad we could help! :-)

-Melissa & the In Cart Upsell Support Team

September 30, 2020

I always come back to in cart upsell when I need in cart upsell app. It had serve me well in the past. I am looking to increase the upsell conversion vs post purchase upsell. Amazing support. Highly recommended.

Noon Royal
Canada
About 2 months using the app
In Cart Upsell replied October 1, 2020

Hello to our friends from Noon Royal

Thank you for this awesome recommendation! We are beyond glad that you love the app :-) Cheers to Noon Royal being a hit online!

Melissa & the In Cart Upsell Support Team