Reviews (5,745)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

December 4, 2023

Game changer, thank you!

Grip Support Store
United States
Almost 3 years using the app
January 28, 2024

all good easy to use

Sai-Shopping
Thailand
3 months using the app
April 5, 2024

Excellent app

Pupps
United Kingdom
10 months using the app
January 13, 2024

there is no unsend option or Text bold feature

Official Brand Store: everteen | NEUD | Nature Sure | ManSure
India
4 months using the app
Shopify replied January 15, 2024

Hi there! Thank you for sharing your feedback. I will be sure to relay your feature request over to our developers for consideration. -Mac, Shopify Support

February 29, 2024

good chatting box, instant answer is very good

eworkmart
China
Over 2 years using the app
January 8, 2024

Great set up, smooth Recommended for chrome OS. as an author, Designer, Gamer, Self Scienced I love everything about this concept.

Disignimity
Australia
5 days using the app
February 23, 2024

Good But Need More Update

KmuKart
India
2 months using the app
February 12, 2024

Very user friendly and convenient

Furniture by Walker
United States
9 days using the app
March 4, 2024

Everything good

KoreanSet
United States
7 months using the app
March 12, 2024

Till Now Its excellent i am amazed thanku so much Shopify

Afzal Wholesaler
Pakistan
About 2 months using the app