Shopify Inbox

Connect with customers and drive sales with chat– for free

Shopify app insights
  • Popular with businesses in the United States

Price: Free

App highlights

  • Seamless workflow: use directly in Shopify admin

Use Shopify Inbox to turn browsers into buyers


4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 63% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 9% of ratings are 1 stars

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1 - 10 of 1318 reviews

Feel Good Reads

Location United States

Just downloaded it so not sure but the install was super easy! I like the instant responses to common questions.

Argos Fragrances

Location United States

Love this app!! It helps me interact with my customers quickly and to share products and promotions with them with a simple clickable link.

Awethentic Gallery

Location Hong Kong SAR

Great app to resolve customer queries and this helps in conversations and sales. It is a must-have app for a Shopify Store.

The Artful Trout

Location New Zealand

Working well, it's nice to have contact with the clients. Look forward to using it more,Working well, it's nice to have contact with the clients. Look forward to using it more

GVE5 Creations

Location United States

I use this app to interact with customers. I like that it provides away to use quick responses. I do not like that I can not tell if it active. Meaning, my store says that I can not use another because of this one although I have followed all of the steps. It would be better if their was a active button that made it immediately available.

Coolnmore Ανοξείδωτο Θερμός Μπουκάλι Ποτήρι Παγούρι

Location Greece

its a proper messenger, you can contact with customers with no issues.. but if they the conversation for a while you lost them and they would received email for the rest you have to say

Lively Decor & Joy

Location Brazil

Easy to use, no issues. Fast and reliable, both on the computer and mobile. Great solution for customer communication.

UK passport appointment alerts

Location United Kingdom

i like how it links the customers orders to their messages so i know how to respond. I can get messages easily emailed to me when I'm not online.

Stunning Fashion

Location Pakistan
Time spent using app 24 days

It's Amazing and I can Manage all my Messages here even the comments. It's easy to manage the Instagram messages and Facebook also.

Bossa Nova Chocolate

Location United Kingdom
Time spent using app About 2 months

Very easy to use, and I get notified of all customer messages in one place. Link to social media channels easily.

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