Reviews (6,090)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.
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Shopify Inbox is incredibly effective! It makes managing customer inquiries seamless, boosting response time and satisfaction. The integration is smooth, and it keeps all conversations in one place. Highly recommend!
As of my last knowledge update in December 2023, Shopify Inbox has provided a seamless experience for businesses looking to streamline their customer communication.
The platform's user-friendly interface and integration with Shopify's ecosystem have made it efficient in managing customer inquiries, resulting in improved customer satisfaction and conversion rates. Its robust features, such as automated responses and order management, have proven to be invaluable for businesses, making it a highly recommended tool for e-commerce operations.
Keep in mind that there may have been updates or changes to Shopify Inbox since my last knowledge update.
Simple to use and a great tool to help customers directly communicate with us on their favorite product.
It is wonderful and helps promote sales!
Great - I like the new AI feature. Hopefully it will learn more over time and responses become quicker and simpler
Easy to communicate with customers
At least this app works for what it's supposed to. My experience with add on apps to Shopify has been pretty dismal. This app works and puts important messages right in your store where they need to be.
so far so good. like being able to interact with customers.
Simple to use, helps give customers that personal touch they seem to like.
This app keeps me posted with immediate questions and responses. My customers love it.