Shopify Inbox , 4,174 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time customer interaction, user-friendly interface, and easy integration. They find the customer profile and order history features useful for personalizing chats. The "Quick Replies" function, instant answers setup, and the ability to respond via email to missed chats are also favored. Merchants value the option to offer products or discounts during a chat. The app's affordability and supportive customer service are additional benefits.
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I think other users would love this app as it gives top of mind opportunities to owners of boneset respond to the queries.
Easy to use. Could filter out spam & unwanted messages better!
Customer service is the best I have ever experienced ANYWHERE! They are super quick maybe 5 minutes max and the chat feature helps so much when I am trying to design! They are super helpful and absolutely amaing 5 stars NO QUESTION
Shop Inbox has been great and very useful so far.
An absolute time-saver. You can craft replies to routine questions and provide customers the info they are looking for, without much sweat.
From the start it has been helping us to improve our customer service
The real time chat feature allows me to connect with any customers who may be unsure about committing to a purchase. This app has resulted in a much higher conversion rate for these types of customers than previously achieved.
The app has performed very well and provides my clients another way to communicate with us.
Useful to have the ability to interact with potential clients
Great way to communicate with your customers!