Shopify Inbox

Connect with shoppers and drive sales with chat – for free

Shopify app insights
  • Popular with businesses in the United States

Price: Free

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: low impact to your online store

Use Shopify Inbox to turn browsers into buyers


4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 65% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 8% of ratings are 1 stars

Filter and sort reviews

51 - 60 of 1512 reviews

Gatitud Store

Location Colombia
Time spent using app 7 months

La aplicación es muy útil y practica. optimiza tiempo y la acción de buscar en varias aplicaciones ................................................................................................................

Lux 47 Co.

Location United States
Time spent using app 11 months

I use this app to communicate with my customers and its a great tool to have, especially when you're always on the go.


Location United States
Time spent using app 8 months

Es super fácil de manejar y nos ha ayudado con muchas ventas, la recomendamos al 100%, visita nuestra web para que lo veas,

Rich City Rides Bike Shop

Location United States
Time spent using app About 1 month

I Like how this website and all its applications feel like a legit command center. My phone is just a phone again. thank you


Location United States
Time spent using app 9 days

I use this app to help live chat with customers, which provides a great deal of confidence. It works as advertised, but changing and editing features, especially notifications is not intuitive.

Tactical Shop Switzerland

Location Switzerland
Time spent using app 7 months

Je trouve cette application très pratique pour les relations avec les clients. Cela permet de garder le fil des discussions facilement

The Doctor

Location Ukraine
Time spent using app 34 minutes

In the form in which the client leaves his data for contact, no phone number. How do I insert a phone number item?


Location United States
Time spent using app 1 day

GREAT APP, but could get 5-STARS if was possible to switch between different stores or have a sort of hub with all the stores enabled with Inbox! Look at the forum as there are MANY request for this feature!


Location Italy
Time spent using app Over 1 year

Ottimo, migliora la relazione con i prospect e li rende più vicini all'azienda. Usavo una app differente ma ora uso solo shopify

Industrial Garage Sales

Location United States
Time spent using app 6 days

Easy to install and use. We have a large inventory selection, it makes it really easy for quick questions. Great addition to our website!