Shopify Inbox , 4,096 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time customer interaction, user-friendly interface, and easy integration. They find the customer profile and order history features useful for personalizing chats. The "Quick Replies" function, instant answers setup, and the ability to respond via email to missed chats are also favored. Merchants value the option to offer products or discounts during a chat. The app's affordability and supportive customer service are additional benefits.
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Shopify Inbox is an absolute game-changer! Its ease of use and built-in features just make so much sense, especially for someone looking to streamline their customer interactions. It's fantastic how it works seamlessly right out of the box, allowing for direct and swift communication with customers. Highly recommended for anyone aiming to enhance their customer service experience effortlessly!
I meant to check bad: I am being inundated with messages from random strangers who want to, "talk about Shopify" but don't. I think they're bots and its starting to get annoying!
Great way to speak to people on the go and respond quickly. Really glad I'm able to use this. Thank you so much!
Really easy to use no problems we only started using it last November brilliant app
i don't always know i have something in my inbox, but that is my fault. i think it is great!
Is more likely to communicate with my customers and you have have approved very well on this apps works very well and fast.
Thank you for your App
Brandsonce.
Has come in very handy with responding to customers who may have any questions about our products!
What a great free app! We have eliminated the need for a phone line at our shop and we use this and a texting app instead.
Easy for customers to use and offers great interaction opportunity with customers.
We've been using Shopify Inbox for around 12 months now. It's good and super easy to set up and use. How it easily integrates into our store is awesome. BUT it was a shame when we could no longer have meta products come via here as well. What would make this better would be if we could integrate it into our CRM platform so we don't have to jump between that (where our other chat services are all in one place) and Shopify Inbox.