Shopify Inbox

Connect with customers and drive sales with chat– for free

Shopify app insights
  • Popular with businesses in the United States

Price: Free

App highlights

  • Seamless workflow: use directly in Shopify admin

Reviews

4.4 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 60% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 10% of ratings are 1 stars

Filter and sort reviews

51 - 60 of 1095 reviews

In Topa

Location Spain
Time spent using app About 1 hour

Por ahora esta funcionando super bien. Aun no la he utilizado para asignar conversaciones a los diferentes empleados pero en un futuro lo hare

Dutch Oven Kits

Location United States
Time spent using app 6 months

Love the addition of this app. Helps customers get answers to quick questions in a timely manner. We're using a few automations for common questions and an automatic reply after business hours. It's all been working well.

Gingerlily Perles

Location France
Time spent using app 5 months

Application facile à utiliser. Le plus est l'intégration de la messagerie Instagram. Dommage toutefois qu'elle ne soit pas intégrée en natif sur Shopify et permette d'envoyer des message depuis les commandes (le GROS points noirs de Shopify)

Nutcase

Location India
Time spent using app 6 months

So far so good. Will update after using for a few months.
One negative - can't change the default - track my order pre-filled answer.

Fashion Highlands

Location India
Time spent using app 9 months

good awesome , good awesome, good awesome,good awesome,good awesome,good awesome,good awesome,good awesome,good awesome

Mercy Abounding

Location United Kingdom
Time spent using app 5 months

We are not able to get ringing notification on phone when a custer is jumping on the chat to solve the concerns.

Prigma

Location Mexico
Time spent using app About 18 hours

Its easier to talk with my clients across multiple platforms, by using this tool. I really like it so far

Zagone Studios, LLC

Location United States
Time spent using app 10 days

This has helped us answer questions quickly for our customers and has helped obtain orders! It is easy to use.

Babilon Beauty

Location Romania
Time spent using app About 2 months

A very, very good application. Shopify is the best.A very, very good application. Shopify is the best

Bee_Adored_cosmetics

Location United States
Time spent using app Over 1 year

Easy to use but I think the notification icon needs to be more pronounced on the homepage, sometimes I miss the small notification.