Shopify Inbox

Name: Shopify Inbox
Brand: Shopify
Rating: 4.7 (5723 reviews)

Reviews (5,723)

Overall rating

4.7

Counts per rating level

78% of ratings are 5 stars
4.5K
14% of ratings are 4 stars
784
3% of ratings are 3 stars
195
1% of ratings are 2 stars
82
3% of ratings are 1 stars
174

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.