Shopify Inbox

Connect with customers and drive sales with chat– for free

  • Popular with businesses in the United States



4.2 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    54% of ratings are 5 stars
  • 4 of 5 stars
    18% of ratings are 4 stars
  • 3 of 5 stars
    8% of ratings are 3 stars
  • 2 of 5 stars
    6% of ratings are 2 stars
  • 1 of 5 stars
    14% of ratings are 1 stars
61 - 70 of 770 reviews


Location China

it is useful . but sometimes if you have answered in facebook message , there is still a note in inbox telling you that you shall response to customer.

FigureArt Store

Location Kuwait

I have been using this app for one month. It collects all social communication in one place. Gives you a notification on the spot.

Bloom Magic

Location Ireland

Chat is good but no way to turn off chat and just display FAQ after office hours. It would be perfect with that feature


Location United States

I really enjoy getting to respond to IG messages on here. helps to make sure everyone has a timely response no matter what platform the message is from


Location Luxembourg

This app is working very well, i was afraid 1st when reading the comments and then i tried and nothing is wrong with the app, it works perfectly. Thanks.

TheFashion Eye

Location Portugal

Usei para acompanhar os clientes mais rapidamente. é muito util e poupa imenso trabalho. A identificação das encomendas e a visualização imediata dos modelos que os clientes estão a ver no momento é perfeita.

M&M Bird Toys

Location United States

Clean and easy to use, straightforward and works well. Setup is easy, configuration is easy and use is easy.


Location Portugal

Muito boa a app! Porém, falta adicionar etiquetas às conversas. Quando houver esta opção, migro a 100%

Collection made in Italy

Location Italy

Per me è bello questo app. dddfffvfffffffffgggggggggggggggggggggggffffffffffffffffffffffffffffffffff


Location Canada

Easy to use app. Only 1 thing has to be improved is the login process. For some reason I should log in every time when I receive questions from my customers.