Reviews (5,323)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for enhancing customer communication and boosting conversions. It integrates seamlessly with Shopify, offering real-time chat, instant answers, and AI-powered responses. The app's clean interface, reliable notifications, and smooth navigation are praised, making it easy to manage interactions across devices. Merchants appreciate its compatibility with Shopify themes and browsers, along with professional support, enhancing customer service quality.
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Perfect! No bells and whistles. The app on the phone works great. :) Just what we needed for simple customer communication.
Shopify Inbox is a simple and intuitive tool that helps streamline customer interactions. It provides clear insights into buyer information, with easy access to historical records and the ability to track whether visitors are online or offline. Additionally, its product recommendation feature enhances the customer experience.
However, it could be even better with an automatic translation function to cater to international customers and an option to paste screenshots for a more visual approach to communication. Overall, it’s a highly effective tool for managing customer service and enhancing engagement.
Hope to insert AI chatbot and use Chatgpt/Gemini
Eenvoudig en zeer basic, maar heel prettig om mee te werken.
Fácil de usar y bien práctica
All in all, good tool and easy to integrate
estoy aprendiendo de esta plataforma cada dia mas
I love that you are notified immediately when a customer writes in and I'm able to take care of there needs immediately. I feel like I'm able to give great customer service.
Very useful but easy to miss messages
there is no any statistics
It makes it easy to respond and provide service; they could add more features to the app to improve customer service.