Reviews (6,275)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its seamless Shopify integration, enhancing customer interaction management directly from the admin dashboard. Its intuitive interface, automated responses, AI assistance, and synced chat history are key features that improve response efficiency and personalize support. Merchants also note better communication, increased conversion rates, and a more personal shopping experience, all without additional costs.
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Great way to communicate with customers. I have it set to email, so I never miss a message.
It's simple and intuitive. Easy to use for both, the seller and (potential) customer
I love this app it has been a big help with communicating and a reassurance factor with my customers. gives a more personal shopping experience.
All good but I really wish there was a printing icon to print out the complete message
The app works really well, I can answer via desktop or mobile to help customers with any questions, it has helped to secure purchases that may otherwise have been lost.
Would recommend because it's user-friendly and informative, allows to cancel labels, good customer services.
Simple to use and a great tool to help customers directly communicate with us on their favorite product.
This app keeps me posted with immediate questions and responses. My customers love it.
Would be more recommendable if we get customer contact name along with mail address with every inbox message.
Shopify Inbox is incredibly effective! It makes managing customer inquiries seamless, boosting response time and satisfaction. The integration is smooth, and it keeps all conversations in one place. Highly recommend!