Reviews (5,204)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants appreciate this app for its direct communication tools, enhancing customer service and sales through real-time chat, viewing customer cart and order history, and mobile access. Features like photo uploads and product recommendations in chat are valued, though AI responses could improve. The interface is user-friendly, and integration with Shopify is seamless. Merchants also benefit from consolidated communications and timely notifications, with ongoing updates enhancing the experience.
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Love this works really well! and has helped me close quite a few sales!!
I love the predictive AI input. Helps a lot when on the move!
I love that you are notified immediately when a customer writes in and I'm able to take care of there needs immediately. I feel like I'm able to give great customer service.
I love how I get the message via my private cellphone and my desktop computer at the same time. It makes response time very fast! Thank you!
I didn't realize it wasn't automatic messages. So I haven't been checking. Now that I know how to use it properly I will make the best use out of my inbox and I'm sure I will see an improvement in sales.
All good, it does what it should do.
The only problem, but I think it's more of a Shopify issue, is that sometimes on the mobile app it does randomly log out and I can't know, so I stop receiving notifications.
Very user friendly - great to use and very helpful when you are so busy with other duties!
Komisch finde ich, das man heute 13.11.2025 keine Emails versenden konnte. Ich konnte keine Nachrichten beantworten. Alle Aktualisierungen der App, habe ich gemacht:-((
I love this app!! It has made it easy for my customers, both new and existing, to contact me with questions. I love how I can have instant answers to my FAQ's always available so I'm no longer answering FAQ's by email anymore.
恕我直言有时候的体验很差，因为根本加载不出来，我可以确信不是我的网络的问题