Shopify Inbox , 3,879 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its convenience, affordability, and comprehensive features. They value its easy setup, seamless integration with stores, and minimal maintenance. Key features include a chat function, quick replies, and built-in product links. Additional features like automated responses, order tracking, and customer profile viewing are seen as efficient. The ability to offer products or discounts directly to customers is praised for boosting engagement and sales.
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all good lots of features and happy days thank you .................................................................................
Works great so far! I've been using it for months and it really helps with connecting with our customers and answering their questions efficiently.
Great app, looking forward to more features that are soon to come. Just applied the app to our site TruestYou.com
Hello TruestYou, thank you very much for your feedback and review! You are correct, we will be releasing more features soon to help with running your store.
If you have any questions, don't hesitate to contact us directly at ping@shopify.com.
Best regards,
Veronica N.
Senior Support Specialist - Ping
Fast way to keep in touch with your customers. Great help Always improving and better. super recommended
Hello URbrand,
Thanks for installing Shopify Chat. And so glad to hear that you would recommend it to other Merchants. We are always working on improving Shopify Chat. If you have any other feedback or questions, please do get in touch with our team at ping@shopify.com.
Thanks again!
Ruby C.
Senior Support Specialist - Ping
Amazing and easy to use. The app is perfect for VA's as well and can be configured easily. I would rate this a 5 out of 5 App
Very easy to use for beginner and expert level computer users. I just installed so I will come back for a follow-up review. I like that this had very few steps as the app and site worked together in the background to limit how much I had to figure things out which is great for a business owner of two different businesses always on the go.
Hi Breeeazy Love Shop, thanks for taking the time to leave a detailed review!
I'm so glad to hear that you found Shopify Chat easy to install and use! There is a great Shopify blog post on the benefits and best uses of chats. I recommend giving this a read.
https://www.shopifycompass.com/tutorials/building-relationships-and-driving-sales-through-live-chat
All the best to your success! Get in touch if you need anything else. Our team can be reached at ping@shopify.com
Thanks again,
Ruby C.
Senior Support Specialist - Ping
This app is great. It has helped me respond to questions from my store visitors when am off my desk. I also love the feature that lets me assign customers to my shop team. I love it.
It's great to have the opportunity to be close to your customers at anytime and be able to guide and help.
perfect as I receive messages from website, insta and facebook. dont need to use 3 app and find cusomters request/conversations.
È una buona App abbastanza veloce e versatile, sarebbe forse solo da migliorare l'interfaccia di messaggistica.