Reviews (5,699)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

November 20, 2023

Perfect

Gratinski Tools
Romania
About 1 month using the app
January 18, 2024

great

etcoutfitters
United States
Over 1 year using the app
March 12, 2024

Good

Total Treasure Finds
India
3 months using the app
December 25, 2023

Good

Whites & Pastels
India
8 months using the app
January 26, 2024

Early in testing but really easy to use on desktop and on mobile.

Sleeping.com
United States
2 days using the app
January 3, 2024

Good Service

TechSolz
Sweden
About 1 month using the app
November 27, 2023

good

GARDENHILLS.US LTD
United States
8 months using the app
November 18, 2023

site için olmazsa olmaz

KsanaChoco
Türkiye
2 months using the app
November 21, 2023

good

SOFTECH STORE
United Arab Emirates
8 months using the app
January 16, 2024

it s really good app

SWAYCARTZ
United Kingdom
3 months using the app