Reviews (5,697)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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Todo bien. Sugerencia: nos gustaría poder buscar los productos por UPC, dentro de Shopify Inbox
very good app for conversation with your customers.
Great!
immediata e veloce permette un contatto diretto con il cliente
super
Excelente app, dentre todas as opções do mercado que são caríssimas, essa sem dúvida é uma das melhores e o melhor de tudo, gratuito
I like it!
Would love more options/flexibility to configure. Esp the "Pre-chat Form" which I understand the purpose of, but I reckon a first name and email is all that's required. I.e a function to disable last name field would be great.
Because often the less data we ask of users, the better the uptake.
Hi, there!
Thanks for taking the time to leave a review.
I understand the need for this function as it's beneficial to your business. I'll be sure to share your feedback with our development team for further review.
You can keep an eye on our Shopify Changelog (https://shopify.link/N5vR) for any new updates/features that roll out to the platform.
Thanks! -Victoria, Shopify Support.
Es muy fácil de utilizar y funciona genial! Es más fácil hablar con los clientes, y resolver sus dudas, además de que nos perciben más cercanos y confiables!
Simple d'utilisation !