Reviews (5,701)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.
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So Far I Absolutely Love This app, I Love The Ease Of It & The Ability To Change Up The Message On The Messenger. I Have Zero Complaints Especially If This App Remains Free As It Should Be!
Hello FACETREASURES, thank you for installing Shopify Chat and your awesome review!
The app will indeed remain free and I hope this leads to many more sales and wonderful customer interactions.
Hope that helps! Get in touch if you need anything else, our team can be reached at ping@shopify.com.
Warm regards,
Veronica N.
Senior Support Specialist - Ping
I just started using it a few weeks ago but it seems to be working well so far! I like that it will send responses to the customers email if I'm not available to respond right away
Bonjour ,je suis très satisfait de cette application ,mais depuis quelques jours (depuis mise a jours de la page paiement de shopify) Inbox a disparue de mon site ,bien qu elle soit correctement activée et paramétrée ! Pouvez vous m'aider ,merci
So far so good! Easy to set up, works smoothly and customers seems to be using it successfully. Good organisational aspect to the app too!
lit
it is easy to go to and i love the site i would shop here again it is the best site to shop on i went to loveedgy.com and looked around to see if i could get free shipping and i did
I wish it would not log me out and force me to login in each time... it feels as if it is a little disconnected from the rest of my store... besides this, it's nothing special but works just as needed... so I am still happy with it.
(only getting too much spam)
Hey, there! Glad to hear the app is working as needed. At the current time the app does log you out in order to protect your and your customers' security, however I can definitely understand how convenient it would be to stay logged in. I'll be sure to pass that request on to our developers. Thank you! - Brie, Shopify Support
So far so good. we are still to experience it all. We just started. We hope we will have a wonderful experience.
really liked Shopify inbox service. In love with it. shopify inbox App is awesome as i get notification right away and able to connect with my customers.
Working out pretty well so far. Great as I can respond to Chat requests on the go, which gives my site more credibility. No issues to date.