Shopify Inbox , 4,437 reviews

Overall rating
4.8
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer service and boosting sales with features like real-time support, "Quick Replies", and customer detail provision. Its seamless integration with Shopify, mobile convenience, and email response option for missed chats are appreciated. The app's affordability and minimal technical issues are beneficial for small businesses. Merchants also commend the ability to offer products or discounts during chats, customize autoresponders, and gain insights into customer inquiries and shopping patterns. The support team is praised for their exceptional assistance.

November 1, 2023

Twenty Compass
Canada
3 months using the app
December 4, 2023

Terapise Yeni Nesil Uyku Ürünleri
Türkiye
1 day using the app
November 9, 2023

Vier Patas
Germany
About 1 month using the app
April 20, 2024

LIMBOWORLD
India
October 19, 2023

www.skin-rg.com
United Kingdom
7 months using the app
October 18, 2023

Frylics
Netherlands
8 months using the app
October 27, 2023

Land Scheune
Germany
4 months using the app
November 24, 2023

Tool Ferreterías
Mexico
5 months using the app
December 6, 2023

The Jetters Edge
Australia
About 21 hours using the app
October 25, 2023

Kuvings Brasil
Brazil
4 months using the app