Reviews (4,832)

Overall rating
4.8
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication, seamless integration, and mobile convenience. They value the "Quick Replies" feature for efficient customer service and the ability to offer products or discounts directly through chat. The automated responses and instant answers are seen as time-saving tools. Merchants also commend the app's ability to consolidate customer interactions, provide customer behavior insights, and prioritize conversations. The feature to send tracking updates and responses to missed chats directly to customers is also beneficial. The app is praised for enhancing customer service, improving sales, and providing a user-friendly interface.

December 20, 2023

She Chocolate
Jordan
5 months using the app
December 6, 2023

PKGSMART
United States
Over 1 year using the app
December 14, 2023

E-Biker Net LLC
United States
10 months using the app
December 13, 2023

Lignatool
Austria
10 months using the app
January 2, 2024

Cresea Products
China
27 days using the app
December 27, 2023

ECOMBLITZ.Store
United States
2 months using the app
December 10, 2023

High Falls Hemp NY
United States
11 months using the app
February 15, 2024

Smart Solution
Bulgaria
About 1 hour using the app
November 28, 2023

o2fashions
Bangladesh
Over 2 years using the app
December 19, 2023

Tailedecor.com
Portugal
5 months using the app