Reviews (4,747)

Overall rating
4.8
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication, seamless integration, and mobile convenience. They value the "Quick Replies" feature for efficient customer service and the ability to offer products or discounts directly through chat. The automated responses and instant answers are seen as time-saving tools. Merchants also commend the app's ability to consolidate customer interactions, provide customer behavior insights, and prioritize conversations. The feature to send tracking updates and responses to missed chats directly to customers is also beneficial. The app is praised for enhancing customer service, improving sales, and providing a user-friendly interface.

December 11, 2023

Biotastics GmbH
Germany
4 months using the app
January 8, 2024

Durable
United Kingdom
3 days using the app
December 9, 2023

The Eco Outpost
United States
4 months using the app
December 14, 2023

Palácio da Arte
Brazil
2 months using the app
November 21, 2023

MakeIt
Denmark
Almost 2 years using the app
December 13, 2023

BoujeeTart
United States
2 months using the app
December 12, 2023

PopsforSale.co.uk
United Kingdom
3 months using the app
December 7, 2023

Asa Essence Herbal Apothecary
United States
4 months using the app
November 29, 2023

SILCO HAUS
Australia
11 months using the app
November 22, 2023

My Nude Shade
United States
Over 1 year using the app