Reviews (5,122)

Overall rating
4.8
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication, seamless integration, and mobile convenience. They value the "Quick Replies" feature for efficient customer service and the ability to offer products or discounts directly through chat. The automated responses and instant answers are seen as time-saving tools. Merchants also commend the app's ability to consolidate customer interactions, provide customer behavior insights, and prioritize conversations. The feature to send tracking updates and responses to missed chats directly to customers is also beneficial. The app is praised for enhancing customer service, improving sales, and providing a user-friendly interface.

December 6, 2023

The Make Spot
United Kingdom
About 4 years using the app
December 20, 2023

AjayStudios
United States
Almost 2 years using the app
December 17, 2023

RC Toy Sellers
Australia
About 2 years using the app
January 5, 2024

LoftyFiber
United States
6 months using the app
December 17, 2023

Oceania Sport
Italy
About 2 years using the app
January 6, 2024

SENSES
South Africa
5 months using the app
December 19, 2023

kapro Pharmaceuticals
India
Over 1 year using the app
December 11, 2023

NZ Pacific
New Zealand
Over 2 years using the app
December 14, 2023

Game Room City
United States
About 2 years using the app
February 15, 2024

Selnic
Japan
About 23 hours using the app