Reviews (5,665)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

May 20, 2024

ADEDE COSMETICS
Italy
Over 1 year using the app
May 23, 2024

ÖL Cosmétiques
Canada
9 months using the app
May 21, 2024

JR/DG TOWING ACCESSORIES
United States
11 months using the app
May 9, 2024

Locatel Health & Wellness Online Store
United States
Over 4 years using the app
May 16, 2024

SAKURADA(咲羅多)
Japan
Over 1 year using the app
June 3, 2024

Jackelina
Germany
About 2 months using the app
May 29, 2024

Cera y Sellos
Chile
4 months using the app
May 28, 2024

American Rhino
United States
Over 4 years using the app
May 21, 2024

Tshirt Talkies
India
11 months using the app
May 29, 2024

Styleistar
United States
3 months using the app