Reviews (5,677)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

May 9, 2024

EthnicaDesigns
Israel
About 3 years using the app
May 27, 2024

GermaCare UAE
United Arab Emirates
4 months using the app
June 20, 2024

Epic Threads Co.
United Kingdom
About 1 month using the app
June 3, 2024

Antizer
China
About 1 month using the app
June 6, 2024

peplement
Switzerland
11 months using the app
July 17, 2024

TheBoneVibe™
United Kingdom
About 2 hours using the app
May 10, 2024

Dapper Horse
United States
Over 2 years using the app
May 11, 2024

Byogi
India
About 2 years using the app
May 14, 2024

MissPiggy
Portugal
Over 1 year using the app
June 23, 2024

Westborn
France
24 days using the app