Reviews (5,690)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

May 10, 2024

La Quintessence des Bienfaits Naturels de Thaïlande : Bienvenue sur Siam Marketplace
Thailand
Almost 4 years using the app
May 7, 2024

Vanishing Plates
United States
5 months using the app
April 11, 2024

Howelling Toys & Collectables South Africa
South Africa
Over 3 years using the app
May 17, 2024

Accent Hardware
Australia
About 1 month using the app
May 10, 2024

Olmarie
Latvia
3 months using the app
May 15, 2024

Wags and Willows
United States
About 2 months using the app
April 5, 2024

The Posh Loft
United States
Over 4 years using the app
May 18, 2024

Country Corner Market
Canada
About 1 month using the app
April 21, 2024

Custom imports store
Chile
Over 1 year using the app
May 6, 2024

Liquor Lib Philippines
Philippines
4 months using the app